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Jimmy John's

3.3
(145 reviews)

Business Details

1240 E 1st Ave, Broomfield, CO
80020, United States
(720) 354-4444

About

Sandwich Restaurant

Location

Jimmy John's
1240 E 1st Ave, Broomfield, CO
80020, United States

Hours

Reviews

3.3
145 reviews
5 stars
63
4 stars
20
3 stars
7
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted that the service was fast, with many praising the 'freaky fast' delivery and quick sandwich preparation.

Order Accuracy

There were multiple complaints regarding order accuracy, with several customers reporting missing items or incorrect orders.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about inconsistency in food quality, including issues with freshness and portion sizes.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor handling of complaints.

Delivery Issues

Numerous reviews highlighted problems with delivery times, with many customers experiencing delays and issues with delivery areas.
  • CY
    Chris Yoder
    3 days ago
    3.0
    Good food, but don't come here for atmosphere. Js
  • CS
    Cameron Schulze
    Feb 24, 2026
    1.0
    I just ordered Jimmy John’s, one I ordered as a guest so I could not track my order for some reason. 30 minutes goes by, and I’m curious where my food is at. I give the restaurant a call and a kind gentleman tells me it should be there by now. I find it, that’s that. I was never notified it got dropped off. Then I get a call from the driver, I did not tip because I was going to do so in person, but because I was not able to track anything, I couldn’t. He calls me telling me if I wanted to leave a tip, which I find odd. I text him back and tell him I don’t feel super comfortable having someone tip on my behave and not in my handwriting. He then tells me I should have tipped on the phone when I was on the other end with the other person. Umm sorry no. At that point I had no idea where my food was even at why would I tip. I asked him if his store knew he was calling and texting me about leaving a tip and he said he saw nothing wrong in what he was doing. So I told him to leave me alone or I’m getting management involved. Seriously jimmy John’s. Even if I didn’t want to tip, I’m allowed that. Your employees should not be texting and calling people to tip them. That’s so unprofessional and leaves a bad taste in my mouth. Keep in mind.. you are 5 minutes away from me, it wasn’t a hour long drive.
  • MH
    Mitchell Higgins
    Feb 23, 2026
    5.0
    It's been about 5 years since I've been to a Jimmy John's and it's good to know that the quality and size of the sandwiches haven't been compromised. , The #9 has been my favorite in the past and it remains so now.
  • ED
    Edward Delgado
    Nov 13, 2025
    5.0
    fast service. I love Jimmy johns because the quality is usually the same around. I love the Beach Club and the Picklewich. Very afordable and good rewards. Also the pesto salad and potato salad are both solid sides.
  • SH
    Sierra Hoffman
    Nov 4, 2025
    1.0
    This is the 3rd time I’ve ordered from here and it’s taken well over 30 minutes to get my food but what’s crazy is I live 6 minutes from the store! So riddle me that one?

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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