Customers reported inconsistent delivery times, with many experiencing delays well beyond the advertised 'freaky fast' service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While many enjoyed the sandwiches, there were complaints about portion sizes and food quality, including instances of rancid ingredients.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
ED
Edward Delgado
Nov 13, 2025
5.0
fast service. I love Jimmy johns because the quality is usually the same around. I love the Beach Club and the Picklewich. Very afordable and good rewards. Also the pesto salad and potato salad are both solid sides.
SH
Sierra Hoffman
Nov 4, 2025
1.0
This is the 3rd time I’ve ordered from here and it’s taken well over 30 minutes to get my food but what’s crazy is I live 6 minutes from the store! So riddle me that one?
EG
Evelyn Gutierrez
Nov 7, 2019
5.0
Today I learned I didn't have to stand in line to get my online order, it was the best thing I've done! Thanks for the order being prompt and correct!!!!