Many customers reported rude and unhelpful staff, with several instances of poor treatment towards delivery drivers and regular patrons.
Product Quality
While some customers enjoyed their ice cream and treats, there were numerous complaints about incorrect orders and poorly made items.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a generally unwelcoming atmosphere, with complaints about the store's cleanliness and employee attitudes.
Management Issues
Customers expressed concerns about poor management practices, including staff shortages, lack of training, and failure to address customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted enjoyable products like Blizzards.
CD
C D
4 days ago
5.0
Always rich and creamy ..love it!
DW
Duane Winder
Oct 25, 2025
5.0
We ordered our granddaughter a strawberry sundae and the lady added nuts. I didn't realize it came with nuts. My grandson has a mild allergy and I asked if she could scrape them off. She very kindly said no I will make new one. So nice of her to do that!!
WM
William Montgomery
Oct 4, 2025
1.0
In my honest opinion, you should go elsewhere. This place treats delivery drivers like second class citizens. First, the old, balding employee must have a chip on his shoulder, because he just couldn't handle the way that I parked. Then, after reparking, but because I assertively confronted the employee since I wasn't taking up more than one spot (I had only parked diagonally into a single spot to make it easier to leave) and the issue was trivial, he felt the need to retaliate against me by banning me from the store and giving me a bad review on the app. Seriously, there are more important things to complain about in life than imperfect parking. Unfortunately, I see this second class type discrimination more and more now. As if everybody feels the need to take their frustrations out on the lowly delivery driver. If I were a customer reading this, I'd patronize other, less bigoted businesses. If I were the store owner reading this, I'd fire the employee and replace him with somebody less snarky.
EDIT: after reading a few more reviews, it looks like I'm not alone! Several other people have complained that this store bickers over parking and discriminates against delivery drivers. How lamentable.
MB
Madison Buck
Oct 2, 2025
1.0
Workers are mean and rude they don’t have chocolate YOUR A ICE CREAM STORE all in all go to a different Dairy Queen
AW
A Wolfe
Sep 14, 2025
1.0
This place is the worst. I stopped by about a week ago to grab some treats for my family. There was no one else there. One by one the staff filtered out from the back, the cashier needed me to repeat myself 3 times, and got the order wrong... twice. First she forgot to add a requested item, then one of the requested items was not made and instead I received a different item. I had ordered a strawberry cheesecake blizzard, and received a strawberry and banana one. A revelation discovered after I got home. My hormonal spouse was not happy.
The entire staff seemed to be baffled by my presence. How dare I, a customer, arrive during business hours? Previous experienced had already left me dubious of this location as the staff seemed to not understand what a Cappuchino Heath Blizzard was and refused to learn about it.
There are other locations in this city. DO not go to this one.
What are the typical opening hours for Dairy Queen (Treat) on weekdays?
Monday, Tuesday, Thursday, and Sunday: 11:00 AM to 9:00 PM; Wednesday: 12:00 PM to 9:00 PM; Friday: 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) open on weekends?
Yes, on Saturdays it is open from 12:00 PM to 10:00 PM and on Sundays from 11:00 AM to 9:00 PM.
Are there any special holiday hours at Dairy Queen (Treat)?
On December 24th, they are open from 12:00 PM to 6:00 PM; they are closed on November 27th and December 25th. On October 31st, they are open from 11:00 AM to 9:00 PM.
Does Dairy Queen (Treat) offer services for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, welcomes children, and has wheelchair accessibility.
Can customers order ahead or access deals at Dairy Queen (Treat)?
Yes, customers can use their Mobile Ordering & Rewards and download the Dairy Queen app for exclusive deals.
Where is Dairy Queen (Treat) located in Broomfield, CO?
It is located at 7634 US Hwy 287, Broomfield, CO 80020-2227, USA.
What nearby dining options are close to Dairy Queen (Treat) for a full meal before or after your visit?
Nearby dining options include Country Cottage Restaurant, Great Scotts Eatery, Jus' Burritos, and La Casa Del Burrito, providing a variety of meal choices.
How can nearby services like Enterprise Rent-A-Car help visitors to Dairy Queen (Treat)?
Enterprise Rent-A-Car nearby offers convenient car rental options for visitors traveling to Dairy Queen or the Broomfield area.
Are there any family-friendly nearby places to visit around Dairy Queen (Treat)?
Yes, visitors with families may enjoy nearby spots such as the Crescent Grange community services and Iwa Dojo martial arts club.