At Wendy’s in Brighton, CO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brighton, CO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback on customer service is mixed; while some customers praised the friendly staff and quick service, others reported poor service and rude behavior from employees.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and delicious meals, while others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
The restaurant is generally reported as clean, with some customers noting well-maintained bathrooms and dining areas.
Order Accuracy
Order accuracy is inconsistent, with several customers experiencing missing items or incorrect orders.
Value for Money
Customers expressed concerns about rising prices and perceived value, particularly regarding promotional items.
SS
Sasha Unquie (Sasha)
Nov 27, 2025
5.0
P no one seems to speak English
AW
Adam Wood
Nov 14, 2025
1.0
Customer service was extremely poor!
Every associate waiting for me to use the automated ordering service, instead of taking my order. Sandwiches were sloppy and made with no care, fries were soggy and undercooked.
Quality is not part of the recipe here.
MS
Melissa Shrader
Nov 11, 2025
3.0
Drive thru was a good experience. The people were friendly. The atmosphere was not evaluated as we didn't go in. The spicy nuggets were tough like they had been under the lamp for a while and the fries were cold and soggy. We went during lunch hour and we were on line for a while but everyone in line were patient.
TC
Tristin Cole
Nov 8, 2025
5.0
Came in to grab a pick up order with some of the new chicken tendies the food was soooo good and the staff was super friendly and fast! Thanks Guys!!!
RC
Richard Cordell
Oct 12, 2025
4.0
I haven't stepped inside this place little over 3 years ago. Back then, it wasn't great, dirty, rude staff, and messed up food. Not hard to make a burger that you're trained to make.
I have used the mobile app a few times, and people I know avoided the place as well.
Alas, hearing a staff change and a remodel, I stopped by.
Food better, service is better, it's clean. Value for the buck is ever so balance, and of course decided by each person paying with their hard earned cash. Frosty is a bit expensive for my senses, can be cheaper. That the only drawback I can say.
But it seems it changed and people may want to check it out themselves.