Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, stale fries, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy among staff, with some employees displaying a dismissive attitude towards customers.
PT
Pasquale Tamburino
5 days ago
1.0
I know the world of fast food service is changing rapidly. Unfortunately, you just can’t get good service anymore. This McDonald’s obviously concentrates on their Uber deliveries and their drive-through window. The lobby is almost completely ignored. You know McDonald’s, some of us still like to go inside and sit down and enjoy a chat with a good meal. Even using their electronic cashier, I still waited almost 20 minutes for my food. I could see GrubHub and Uber drivers coming and going, and I could see that the drive up was very busy. When my food did come, I wasn’t given any ketchup, no straw and no napkins. I didn’t wanna yell into the back, so I just waited until another customer came in, and even then that fellow had to wait for five or six minutes until someone came out to help him. That’s when I asked for my napkins. At that point, I could see a tall young lady near the fry machine on her phone. Tapping away. That’s pretty gross since phones come into the bathrooms with us these days. I know this may be boomer. Sounds like an old foggy, but I miss the days when going out to eat was fun. Sadly, the younger generation will never know that feeling. I miss the days when you went into a business, and you felt that you were valued. We baby boomers won’t be around too much longer, so I guess, for the new generation, ignorance will be bliss.
JM
Jeanette Melendez
Nov 16, 2025
1.0
Si upset from this mc Donald’s every time I come I always hope it’ll be different but unfortunately it’s not every time I go to drive thru I always end up ordering on the 1st window because no one takes my order!! I be sitting in the drive thru more than 5 minutes while the other side gets there order!!! And with that being said they still have the audacity to pull me forward and still wait for my food and still manage to mess it up never retiring here and will never recommend this place to anyone else.
MR
Misty Raup
Nov 10, 2025
1.0
Worst experience I've ever had at this location. I put my order in at 7:40 via the app, and it's 8:01 and the order is still not ready. I had to call the store to see if they were ever going to hand me the rest of my order since they left me at the front drive thru windows forever. I only got half my order at the first widow and had to show my receipt.
JJ
Jason Johndrow
Nov 8, 2025
1.0
Worst experience. Waited inline for 20 min for 2 unsweetened ice teas. Got home and they are sweet tea. I have type 2 so those are going down the drain. What a waste of hard earned money .
SP
Shirley Poco
Nov 7, 2025
1.0
ZERO star if I could! Placed an order on kiosks and a white man (deemed to be a manager coming from behind the counter) ran into me and said he will not give me the free food that I won on the Monopoly. He was very rude and intimidating that made me felt unsafe.