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McDonald's

3.4
(2599 reviews)

Business Details

895 Kuner Rd, Brighton, CO
80601, United States
(303) 659-6602
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
895 Kuner Rd, Brighton, CO
80601, United States

Hours

Reviews

3.4
2,599 reviews
5 stars
846
4 stars
524
3 stars
468
2 stars
228
1 star
533

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a negative perception of service quality.

Food Quality

Several reviews mentioned receiving cold, stale, or improperly cooked food, including raw patties and missing items from orders.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and restrooms, with some noting dirty tables and trash.

Positive Experiences

Despite the negative feedback, some customers highlighted instances of good service and quality food, indicating that experiences can vary significantly.
  • JC
    Jeanne Connely
    2 days ago
    4.0
    Every thing was acceptable but the price for just a breakfast sandwich was ridiculous
  • MO
    Michael Obryan
    Feb 20, 2026
    1.0
    Order from them on Uber eats and work night shift. I order at 3am before breakfast started they waited an hour to make my food then started turning away the drives. I had to call and ask why and they said breakfast starts at 4 when I explained i ordered 3 they did not care. They also refused to cancel the order or make the food, leaving me to sort it out with Uber eats. If I could give them 0 stars I would.
  • SC
    Sesargustavo Crespo
    Feb 18, 2026
    1.0
    Algunas veces me eh ordenado y la comida llega fría las papas están muy secas como si fueran de días ahí
  • DA
    Daniel Archer
    Feb 2, 2026
    1.0
    This McDonald’s sucks. I literally bought my food and it took 18 minutes to come. I saw it sitting in the back for about 15 minutes. And the ice cream cone I bought the put it upside down in a cup. Which doesn’t make any sort of sense. There was zero point to that. I also got no ice in my drink. Worst service I’ve ever experienced. Keep in mind my friend got his food within about 3 minutes.
  • KB
    Kenya Barthelemy
    Jan 15, 2026
    1.0
    THIS IS THE WORAT LOCATION IN COLORADO! I have had countless bad interactions at this location! This place often has the longest wait times for the drive thru anywhere I have ever seen! It doesn’t matter if you are the first or the last person to show up you will wait a minimum of fifteen minutes for your food! I have gotten cold or stale food way too many times to count. I have been turned away and told they were close just to watch the staff leave to smoke in the parking lot. I have watched a single women handle all positions single handed more then once while others sit at the third window chatting up a parked car while I waited for over 20min. (See below pics and vid’s) This place is dirty to even drive thru. And don’t get me started on the inside service! If you are not Latino they will flat ignore you! I have had to practically walk into the kitchen to get someone to actually help me more than once. They will look right at you and keep talking! Then when you do get service you get attitude and emotionless service. This can not be up to company standards. I have worked good service jobs all my life and I am baffled this has not been corrected. It has been six years since I moved to Brighton and this place only gets worse and worse. Sadly it’s one of two places open when I get off of work. But I plan an extra 30-45 minute stop if I want to eat something I didn’t have to cook.

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Certified March 01, 2026Yext Knowledge Graph
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