Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong charges.
Service Speed
Customers frequently mentioned long wait times, especially during peak hours, leading to frustration.
Customer Service
While some employees received praise for their friendliness, many reviews highlighted poor attitudes and unprofessional behavior from staff.
Cleanliness
Several reviews noted dirty bathrooms and dining areas, impacting the overall experience.
Food Quality
Inconsistent food quality was reported, with complaints about cold or poorly prepared items.
KC
Kevin Calderon
3 days ago
1.0
It mcdonald's what do you expect
JK
Jelani Kyles
Dec 30, 2025
1.0
They got my order wrong 3 times in 1 shot and the lady in the drive thru had fake nails long enough to stab me in my finger and then they had attitude.
AC
A Clark
Dec 29, 2025
1.0
The wait was ridiculous so we got our of line
CD
Claude Denton
Dec 23, 2025
1.0
Closed due to power outage.
SC
Scott Carr
Dec 16, 2025
5.0
Took the family for a quick dinner and one of the happy meals hamburger was made wrong. The owner or store manager overhear us talking and without even going to the counter came to us and asked what was wrong. She immediately had a new hamburger made and delivered it to us. On our way out we thanked her again and told her we had brought our son in for his birthday meal. She told us to wait so she could get him something and came back with a bag of cookies. What great customer service! We will be sure to return to this McDonald's. Thank you for taking care of us!