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McDonald's

3.4
(1256 reviews)

Business Details

(720) 685-7855
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2017 Prairie Center Parkway, Brighton, CO
80601, United States

Hours

Reviews

3.4
1,256 reviews
5 stars
427
4 stars
242
3 stars
224
2 stars
117
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including stale items, incorrect orders, and concerns about cleanliness.

Customer Experience

Several customers noted positive experiences with friendly staff and quick service, but these were often overshadowed by negative interactions.

Management Concerns

There were complaints about management's handling of customer issues, including a lack of accountability for mistakes and poor customer service.
  • YK
    Yvette Krone
    Feb 12, 2026
    1.0
    Lights were off at 8:00!
  • HD
    HotAsian Daddy
    Feb 11, 2026
    1.0
    Passed by a couple days ago Goal and the staff called me a fat ass after ordering 10 hot and spicys.
  • JC
    Jade Chaidez
    Jan 29, 2026
    1.0
    Me and my friends went to McDonalds for lunch. My 2 friends had chickfila and they sat down to eat while we were ordering. There was a rude staff member who went up to them and made a big deal about them eating chickfila at McDonalds. We were intending to sit and eat with them but were told to leave. But it’s food? She did not have to make a big deal about it when we were paying customers? Honestly this lady or man I don’t even know what it was is doing to much for McDonald’s like that’s over ur pay grade. Again made a big deal for nothing. MIND YOU she was eating a banana and OUTSIDE banana. McDonald does not sell bananas.
  • LG
    Leslie Gilley
    Jan 9, 2026
    5.0
    The staff went above and beyond to correct an order that was not what I had originally wanted. Replacing my order even though it meant they had to cook breakfast after 10:30. Incredible customer service!
  • AF
    Angelo Flores
    Dec 16, 2025
    1.0
    Yesterday we got the news we had to put our dog down. He has always loved icecream. When we pulled in we asked if they had any icecream and they said no its two early. Ive orederd icecream from a McDonald's with breakfast before and know people who have as well. I mentioned the situation and the person interrupted me in the middle of my sentence. They said "No. We can not sell ice cream at this time. It is not possible. Come back after." I can understand if you cant sell something in the morning. But I feel like after me saying im putting my dog down at 10:30 and you say come back after. You really need a reality cheak. I know there might be things that you can't sell at times. But addresseing a situation as he did is unacceptable if its real or fake. Ive worked in fast food and McDonald's has always been a place I hate going to because of the hostile and unhappy staff. McDonald's fix something because you've lost mine and my enter family's business as well as anyone who reads this review or here's for me in Real life.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brighton, CO?

McDonald's in Brighton, CO is open daily from 5:00 AM to 12:00 midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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