McDonald's

3.4
1244 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2017 Prairie Center Parkway, Brighton, CO
80601, United States

Hours

Reviews

3.4
1,244 reviews
5 stars
422
4 stars
240
3 stars
224
2 stars
116
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with several mentioning negative experiences with management.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and long wait times, particularly with mobile and drive-thru orders.

Food Quality

Numerous customers expressed dissatisfaction with the food quality, citing cold, stale, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and a general lack of upkeep.

Speed of Service

While some customers praised quick service, many others reported slow service and long wait times, especially during busy hours.
  • MM
    Michelle Mcclure
    Nov 6, 2025
    1.0
    Always missing something in my order. And everytime I order apple pies I get stupid cookies. And the fries and chicken nuggets taste like old oil. Wth McDonald’s!
  • AD
    Aisslin Diaz
    Nov 4, 2025
    1.0
    I went in on 11/3. I never received an item. Due to it being a busy day for me I did not have the opportunity to call in. I went in the next day 11/4, at 8AM and they stated that I couldn’t do anything because I did not call in. I’m not sure why THEY don’t take responsibility for a MISTAKE they made. I was respectful and ordered. At the window I noticed that she didn’t get down half of my order. And, got it almost all wrong. So now again, I’m stuck with incorrect and missing food. Service is awful. Also, when I asked for the receipt at the cashier/first window. He stated “itll be given at the second window”. I’m unsure on how that works! Safe to say I did not receive that receipt.
  • JM
    James Malocsay
    Oct 22, 2025
    1.0
    If I have to do half of your job to get my meal you could at least put some ketchup packets out!! Won't be dining at another McDonald's ever again!
  • JR
    Juan Rosa
    Oct 13, 2025
    1.0
    It wasn’t busy, Order online like 25 ahead of time and still had to wait another 25 minutes. Just to be met by a rude lady who basically threw the food in my hands… and to make it worst. It was the WRONG ORDER!!!!!
  • TM
    Tamara McCormick
    Oct 3, 2025
    1.0
    I had a spicy McChicken sandwich the first fight I pulled out something that looked like an extremely large piece of fat. The second bite I bit into an actual bone. My daughter goes in and orders a chicken sandwich and it was raw. I have no idea what's going on with McDonald's but their food is absolutely deplorable and the cleanliness is drastically lacking. After biting into that horrific disgusting sandwich I have not been able to go back and I go all the time.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brighton, CO?

McDonald's in Brighton, CO is open daily from 5:00 AM to 12:00 midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM until midnight.