Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect orders, and cleanliness concerns.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a lack of attention to detail.
Cleanliness
Some customers expressed concerns about the cleanliness of the restaurant, with reports of unsanitary conditions.
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Leslie Gilley
3 days ago
5.0
The staff went above and beyond to correct an order that was not what I had originally wanted. Replacing my order even though it meant they had to cook breakfast after 10:30. Incredible customer service!
AF
Angelo Flores
Dec 16, 2025
1.0
Yesterday we got the news we had to put our dog down. He has always loved icecream. When we pulled in we asked if they had any icecream and they said no its two early. Ive orederd icecream from a McDonald's with breakfast before and know people who have as well. I mentioned the situation and the person interrupted me in the middle of my sentence. They said "No. We can not sell ice cream at this time. It is not possible. Come back after." I can understand if you cant sell something in the morning. But I feel like after me saying im putting my dog down at 10:30 and you say come back after. You really need a reality cheak. I know there might be things that you can't sell at times. But addresseing a situation as he did is unacceptable if its real or fake. Ive worked in fast food and McDonald's has always been a place I hate going to because of the hostile and unhappy staff. McDonald's fix something because you've lost mine and my enter family's business as well as anyone who reads this review or here's for me in Real life.
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Darla Morris
Dec 15, 2025
1.0
Ordered a double cheese burger with light mustard only got down the road took a bite and it had mustard matchup onions not what I paid for turned around went back order a double cheese burger with light mustard went the window paid and asked if they would throw away the first burger that was incorrect the guy took it apologized and that was it no refund no nothing I won’t be back
SP
Shaina Puc
Dec 8, 2025
5.0
Great food at this location always hot and fresh. The Service through drive-thru is quick but inside Service you are always having lean over the check out and yell to to back to get someone. Seems there is never enough staff there and needs someone up front to help others wise very comfortable and clean great place to eat.
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Garrett
Nov 29, 2025
1.0
I ordered breakfast on 11/29, and while the food was acceptable, I was quite disappointed to find a piece of plastic in my drink. Initially, it appeared to be cloudy ice, but upon closer inspection, I discovered the dirty plastic floating on top. This experience was disgusting and unacceptable, and I won’t be returning to this McDonald’s.
What are the regular opening hours for McDonald's in Brighton, CO?
McDonald's in Brighton, CO is open daily from 5:00 AM to 12:00 midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is available every day from 5:00 AM until midnight.
What are the delivery hours for McDonald's Brighton?
Delivery service is available daily from 5:00 AM to 9:45 PM.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
What payment options does McDonald's Brighton accept?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, McDonald's at 2017 Prairie Center Parkway offers curbside pickup.
What services are offered at the McDonald's Brighton location?
The location offers Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in Brighton, CO?
McDonald's is located at 2017 Prairie Center Parkway, Brighton, CO 80601, USA.
What popular restaurants are near McDonald's Brighton?
Nearby restaurants include Red Robin Gourmet Burgers, Donatos Pizza, Olive Garden, Buffalo Wild Wings, Popeyes Louisiana Kitchen, Chick-fil-A, Raising Cane's Chicken Fingers, Chipotle Mexican Grill, Taco Bell, Panda Express, and Arby's.
Are there any nearby non-restaurant places of interest close to McDonald's Brighton?
Yes, nearby places include PetsMart (pet store), Redbox (video rentals), My Kid's Dentist & Orthodontics, Brighton Modern Dentistry and Orthodontics, Ent Credit Union, Target Brighton, and car washes like Car Wash USA Express and Take 5 Car Wash.
How can nearby businesses help customers visiting McDonald's in Brighton?
Customers can visit nearby retail stores like Target Brighton for shopping, or take care of pet needs at PetsMart before or after enjoying a meal at McDonald's. Additionally, dental and orthodontic offices are nearby for appointments, making the area convenient for multiple errands.