McDonald's

3.4
1249 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2017 Prairie Center Parkway, Brighton, CO
80601, United States

Hours

Reviews

3.4
1,249 reviews
5 stars
425
4 stars
241
3 stars
224
2 stars
116
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as stale items, incorrect orders, and cleanliness concerns.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a lack of attention to detail.

Cleanliness

Some customers expressed concerns about the cleanliness of the restaurant, with reports of unsanitary conditions.
  • LG
    Leslie Gilley
    3 days ago
    5.0
    The staff went above and beyond to correct an order that was not what I had originally wanted. Replacing my order even though it meant they had to cook breakfast after 10:30. Incredible customer service!
  • AF
    Angelo Flores
    Dec 16, 2025
    1.0
    Yesterday we got the news we had to put our dog down. He has always loved icecream. When we pulled in we asked if they had any icecream and they said no its two early. Ive orederd icecream from a McDonald's with breakfast before and know people who have as well. I mentioned the situation and the person interrupted me in the middle of my sentence. They said "No. We can not sell ice cream at this time. It is not possible. Come back after." I can understand if you cant sell something in the morning. But I feel like after me saying im putting my dog down at 10:30 and you say come back after. You really need a reality cheak. I know there might be things that you can't sell at times. But addresseing a situation as he did is unacceptable if its real or fake. Ive worked in fast food and McDonald's has always been a place I hate going to because of the hostile and unhappy staff. McDonald's fix something because you've lost mine and my enter family's business as well as anyone who reads this review or here's for me in Real life.
  • DM
    Darla Morris
    Dec 15, 2025
    1.0
    Ordered a double cheese burger with light mustard only got down the road took a bite and it had mustard matchup onions not what I paid for turned around went back order a double cheese burger with light mustard went the window paid and asked if they would throw away the first burger that was incorrect the guy took it apologized and that was it no refund no nothing I won’t be back
  • SP
    Shaina Puc
    Dec 8, 2025
    5.0
    Great food at this location always hot and fresh. The Service through drive-thru is quick but inside Service you are always having lean over the check out and yell to to back to get someone. Seems there is never enough staff there and needs someone up front to help others wise very comfortable and clean great place to eat.
  • GG
    Garrett
    Nov 29, 2025
    1.0
    I ordered breakfast on 11/29, and while the food was acceptable, I was quite disappointed to find a piece of plastic in my drink. Initially, it appeared to be cloudy ice, but upon closer inspection, I discovered the dirty plastic floating on top. This experience was disgusting and unacceptable, and I won’t be returning to this McDonald’s.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brighton, CO?

McDonald's in Brighton, CO is open daily from 5:00 AM to 12:00 midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM until midnight.