Chipotle Brighton - Prairie Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional behavior from staff, with many noting long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including poorly cooked ingredients, small portions, and incorrect items in orders.
Cleanliness
Several customers mentioned that the restaurant was dirty, with unclean tables and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, particularly with online and drive-thru orders, leading to dissatisfaction.
Overall Experience
While some customers enjoyed the food and atmosphere, a significant number expressed disappointment and frustration with their experiences at this location.
NM
nicole martinez
2 days ago
2.0
They use mostly rice it's a rice burritos if you like that kind of stuff
VV
Valentine
Nov 16, 2025
1.0
Food needs to be seasoned, paying $20 for a tasteless burito is a bad experience
MS
Mistydawn Stroh
Nov 7, 2025
1.0
The place was filthy, the food was just dumped in a bag and everything was soaked! Ridiculous
BW
Brooke Williams
Nov 4, 2025
2.0
Tonight’s visit was disappointing due to the lack of professionalism from most of the staff. When we arrived there were no other customers in line, but only one employee was taking orders and preparing food. She was polite, apologetic for the wait, and did a great job with our order, and she was the only person actively working.
Despite multiple employees being present, several were loudly laughing, yelling, and socializing at the front instead of helping customers or supporting the one person who was doing all the work. Because of that, our wait was much longer than it should have been, and a line formed behind us with other customers also waiting.
While every restaurant has busy moments, the issue here was not workload, it was the clear lack of willingness from most of the staff to help or maintain a professional environment. I really appreciate the one employee who was working hard and providing good service. The rest of the team’s behavior created a very poor experience and definitely stood out.
The food tasted good, but the rice was definitely undercooked.
RG
Rachel Gallacher
Oct 26, 2025
1.0
Do not order online. I admit this is my fault for ordering online, but the times I have my orders were completely messed up. I ordered a chicken bowl with white rice, guacamole, chicken, black beans, cheese, two salsa and lettuce. I received a bowl with rice, chicken lettuce and a TON of sour cream. If you want to order here, go in.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brighton - Prairie Center offer?
Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 2046 Prairie Center Pkwy?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle in Brighton offer in-store pickup?
Yes, in-store pickup is available at this location.
How can I order Chipotle online or through an app?
You can order online via https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes "Food with Integrity," using 53 real ingredients sourced from farms following humane and sustainable practices without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Brighton welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby dining options around Chipotle at Brighton - Prairie Center?
Nearby dining options include Popeyes Louisiana Kitchen, Olive Garden, Red Robin Gourmet Burgers and Brews, Chick-fil-A, Donatos Pizza, Taco Bell, In-N-Out Burger, Texas Roadhouse, Arby's, Panda Express, Buffalo Wild Wings, McDonald's, Raising Cane's Chicken Fingers, Twisted Tenders, and Old Chicago.
Are there car wash services near Chipotle Mexican Grill in Brighton?
Yes, nearby car wash options include Car Wash USA Express and Take 5 Car Wash.
What nearby locations can help customers find their way to Chipotle in Brighton?
Nearby notable places like Popeyes Louisiana Kitchen and Olive Garden can serve as landmarks to help locate Chipotle at 2046 Prairie Center Pkwy.
Where can customers learn more about Chipotle's social media presence?
Customers can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for updates and promotions.