Chipotle Mexican Grill

Reviews

• TS

  Trista Stathis

  Dec 27, 2025
  4.0
  This is by far the worst chipotle location that I have ever been to. But its the only one that's close to my house. Tonight I was helped by a young man with long dark hair. He is by far the best employee there. He is nice, helpful, and does a great job. I would have given 5 stars for tonight's experience but the girl that adding the additional toppings was rude and destroyed my burrito after rolling. I also asked for guacamole 3 times and she still forgot. Luckily the girl at the cash register finally got some for me.
• CC

  carolina Cunningham

  Dec 23, 2025
  1.0
  Giant black hair pulled out of the cheese had the audacity to ask if we wanted her to remake. It was clearly the guy who works there who has long hair if it’s mandatory for the women to wear hairnets why not the guy with long hair! Disgusting to say the least. I’ll be emailing corporate to discuss my experience
• DB

  Dom Bravo

  Dec 23, 2025
  2.0
  It's still $10 for a burrito as long as you don't order guacamole or extra meat. Do that and you'll easily go up to $18. Lady making my burrito said i dont think we have any more rice with no cilantro given it was an hour before close. I raised concern given i can't have cilantro and she surprisingly found it right away. See what workers will try to do now is say something like i dont think we can do that and hope you as a customer will just be okay with it and move forward with making them not have to take a sec to ask or search for something. Chipotle in Brighton and staff are the type they just wanna push you through the line as fast as possible. I understand to an extent but also try to be considerate. Workers at these type of places dislike being told what to do by customers like saying a little more, a little more it's like they take it personal but when working at Chipotle you've gotta let go of that problem of being told how to do your job just by asking things like more cheese please. I personally couldn't do it but a woman who are submissive can do it. The problem is most woman working jobs like this are not because they've been talked down to so much throughout there day that they become firm. Anyway Chipotle in Brighton is alright like 2 out of 5 close to 3 in my opinion
• TN

  Taya Nickelson

  Dec 19, 2025
  1.0
  Placed a pick up order & they literally did not give me the 2 out of 3 sides that I paid for & selected with my meal. This isn’t an easy accessible plate to be checking in the car before I pulled off from the window, and realistically I shouldn’t have to check. I’d advise others to check, but it isn’t even worth the money or inconvenience of not getting what you paid for.
• GS

  G S

  Dec 17, 2025
  1.0
  Went to this location at approx 8 pm to have dinner with my daughter after her practice. The place was basically empty. There was two patrons eating at a table, and one lady ahead of us, in line for her order. She ordered two burritos, and we waited for 10 minutes while a single worker STRUGGLED to make two burritos. There were 4 other employees behind the counter, moving things around, talking, screwing around, and not working. One of the employees that was screwing around came up and asked the struggling employee if I had been helped yet. She responded that we hadn’t, and then he turned and starting screwing off again, and talking with another non-busy employee. After waiting for 10 minutes we turned and left. This place is terrible. The owner needs to fire 80% of his staff.

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