Wendy's

3.6
829 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2420 Baseline Rd, Boulder, CO
80305, United States

Hours

Reviews

3.6
829 reviews
5 stars
315
4 stars
202
3 stars
132
2 stars
57
1 star
123

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, improperly prepared, or not matching the advertised quality.

Customer Service

Service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders, missing items, and difficulty in resolving issues.

Cleanliness

Several customers noted unsanitary conditions in the dining area and kitchen, impacting their overall experience.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, leading to frustration.
  • GC
    Gina Castillo
    Dec 20, 2025
    1.0
    $12 Tender Combo RIPOFF!!! CHICKEN WAS SIZE MY INDEX FINGER. NOTHING LIKE ADVERTISED. LET YOUR PEOPLE KNOW TO THROW THE BITS AWAY NOT SERVE THEM. Cold to boot
  • BS
    Brosnan Szabo
    Nov 2, 2025
    1.0
    They charge FIFTY CENTS per tiny cup of sauce, and rarely even remember to give it to you.
  • TV
    Tahlia Valdez
    Nov 1, 2025
    1.0
    Terrible customer service
  • CS
    Carly Spear
    Oct 30, 2025
    1.0
    I love me a Wendy’s. And the people in this Wendy’s are great, they make the food, and have a warm attitude. Then there’s the elderly woman commanding them all around, even interrupting my transaction to make some rude micro managing comment to my cashier. She was so off putting and it’s bad for both staff and customers.
  • BD
    Brad Dickens
    Oct 14, 2025
    1.0
    Mobile order. Ordered a bacon double stack. No bacon. Tried to call, line was busy. Tried to chat with the app, no one available. Should’ve gotten a burrito

Frequently Asked Questions About Wendy's

Is Baseline #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 2420 Baseline Rd, Boulder, CO?

The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.