Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with some positive mentions of fresh and delicious meals.
Customer Service
Mixed feedback on service quality; some employees were praised for their kindness, while others were described as rude or dismissive.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and food debris.
Speed of Service
Customers frequently complained about slow service, with long wait times reported during busy hours.
BS
Brosnan Szabo
Nov 2, 2025
1.0
They charge FIFTY CENTS per tiny cup of sauce, and rarely even remember to give it to you.
TV
Tahlia Valdez
Nov 1, 2025
1.0
Terrible customer service
CS
Carly Spear
Oct 30, 2025
1.0
I love me a Wendy’s. And the people in this Wendy’s are great, they make the food, and have a warm attitude. Then there’s the elderly woman commanding them all around, even interrupting my transaction to make some rude micro managing comment to my cashier. She was so off putting and it’s bad for both staff and customers.
BD
Brad Dickens
Oct 14, 2025
1.0
Mobile order. Ordered a bacon double stack. No bacon. Tried to call, line was busy. Tried to chat with the app, no one available. Should’ve gotten a burrito
AV
Andy Vickland
Aug 21, 2025
4.0
I mean, it is just your basic Wendy’s. I literally just got a soda here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Boulder, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Boulder, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (303) 499-5848.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Baseline #2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Boulder, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 2420 Baseline Rd, Boulder, CO?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Is the Wendy's at Baseline #2 in Boulder still open?
Yes, this Wendy's location remains open and committed to serving quality food every day, including during this time.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides available via the app or in-store.
Which payment options are accepted at Wendy's on Baseline Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I order Wendy's food for delivery or pick-up?
You can order through the Wendy's mobile app or at order.wendys.com by selecting this location to place your order for delivery or drive-thru pickup.
How do I contact the Wendy's at 2420 Baseline Rd for feedback or questions?
You can call (303) 499-5848 or reach the Customer Care team via the contact page on Wendy's website or through their live chat and feedback survey links.
Are there any nearby fast food restaurants if I want to try options besides Wendy's?
Nearby options include Taco Bell, Subway, and another Wendy's location near the Baseline Rd Wendy's, giving you various fast food choices in the area.
What shopping centers or places should I visit near Wendy's on Baseline Rd?
The Base-Mar Shopping Center is near this Wendy's, providing opportunities for shopping before or after your meal.
Where can I grab coffee nearby Wendy's on Baseline Rd?
Nearby coffee shops include Starbucks, Brewing Market Coffee, and Einstein Bros. Bagels, great spots to visit along with your Wendy's meal.
What meals does this Wendy's location serve?
This Wendy's location serves breakfast, lunch, and dinner, with a variety of menu items available throughout the day.