Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, improperly prepared, or not matching the advertised quality.
Customer Service
Service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and difficulty in resolving issues.
Cleanliness
Several customers noted unsanitary conditions in the dining area and kitchen, impacting their overall experience.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times, leading to frustration.
GC
Gina Castillo
Dec 20, 2025
1.0
$12 Tender Combo RIPOFF!!! CHICKEN WAS SIZE MY INDEX FINGER. NOTHING LIKE ADVERTISED. LET YOUR PEOPLE KNOW TO THROW THE BITS AWAY NOT SERVE THEM. Cold to boot
BS
Brosnan Szabo
Nov 2, 2025
1.0
They charge FIFTY CENTS per tiny cup of sauce, and rarely even remember to give it to you.
TV
Tahlia Valdez
Nov 1, 2025
1.0
Terrible customer service
CS
Carly Spear
Oct 30, 2025
1.0
I love me a Wendy’s. And the people in this Wendy’s are great, they make the food, and have a warm attitude. Then there’s the elderly woman commanding them all around, even interrupting my transaction to make some rude micro managing comment to my cashier. She was so off putting and it’s bad for both staff and customers.
BD
Brad Dickens
Oct 14, 2025
1.0
Mobile order. Ordered a bacon double stack. No bacon. Tried to call, line was busy. Tried to chat with the app, no one available. Should’ve gotten a burrito
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 2420 Baseline Rd, Boulder, CO?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Is the Wendy's at Baseline #2 in Boulder still open?
Yes, this Wendy's location remains open and committed to serving quality food every day, including during this time.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides available via the app or in-store.
Which payment options are accepted at Wendy's on Baseline Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I order Wendy's food for delivery or pick-up?
You can order through the Wendy's mobile app or at order.wendys.com by selecting this location to place your order for delivery or drive-thru pickup.
How do I contact the Wendy's at 2420 Baseline Rd for feedback or questions?
You can call (303) 499-5848 or reach the Customer Care team via the contact page on Wendy's website or through their live chat and feedback survey links.
Are there any nearby fast food restaurants if I want to try options besides Wendy's?
Nearby options include Taco Bell, Subway, and another Wendy's location near the Baseline Rd Wendy's, giving you various fast food choices in the area.
What shopping centers or places should I visit near Wendy's on Baseline Rd?
The Base-Mar Shopping Center is near this Wendy's, providing opportunities for shopping before or after your meal.
Where can I grab coffee nearby Wendy's on Baseline Rd?
Nearby coffee shops include Starbucks, Brewing Market Coffee, and Einstein Bros. Bagels, great spots to visit along with your Wendy's meal.
What meals does this Wendy's location serve?
This Wendy's location serves breakfast, lunch, and dinner, with a variety of menu items available throughout the day.