Panera Bread

Reviews

• AB

  Annie Buff

  Nov 8, 2025
  1.0
  Dirty dishes thanks Annie
• JJ

  Jack

  Oct 31, 2025
  1.0
  Did a Too Good To Go order when they were supposed to be open for another hour, but when I got to the restaurant every door was locked at 8pm on a Friday. The manager and workers refused to look at us and give us our bag. Highly disappointing as we saw them with a bag of food from the pick-up counter. Not sure if this is normal behavior for them, but it was again disappointing as this was supposed to reduce food waste in general.
• RM

  Rob Martin

  Oct 28, 2025
  1.0
  They keep yhe rapid pickup behind the counter so you have to wait for your rapid pickup, super lame. Also the bread has been crap, come to find out panera is switching from fresh baked daily to "par" baked. They quality definitely has been noticed. They also keep the back door locked, which sucks because this parking lot is full all the time. So you have to park far and walk to the farthest possible door.
• MN

  My Name

  Oct 23, 2025
  1.0
  Subject: Racist & Disrespectful Experience at Panera Bread 29th Street Boulder Dear Panera Bread Management, I’m writing to share a disappointing experience my wife and I had during our recent visit to your 1855 29th St, Boulder, CO 80301 store on 10/22/2025. When we placed our order, the young woman at the counter was very pleasant. She asked whether we wanted apple and baguette sides for our two meals and also offered us chips that come with the full-size orders. We appreciated her kindness and tipped well. However, when our food was ready, the tall gentleman who was calling out orders handed us our meals without the chips. When I politely went back to ask for them, he told me we had already received our apple and baguette and gave me just one bag of chips. The tone and manner in which he handled this felt dismissive and disrespectful. What made the situation worse was that his attitude made me feel unwelcome — as if I were being treated differently because of my background. I’m an American citizen, but in that moment, I felt like an outsider. No customer should ever feel that way. I returned the apple, baguette, and the chips and left feeling very disappointed. I hope this employee receives appropriate training on customer service and cultural sensitivity, so other guests do not have a similar experience. Thank you for taking this seriously. Sincerely, B Shrestha
• GH

  Gregory Hayes

  Oct 19, 2025
  3.0
  Have you noticed that the Boulder Panera puts their soups in plastic bags then into the inserts on the steam table?? (!!) Gag a magot!! I've worked is many restaurants over the years + have NEVER seen this done. Once I learned this, I decided NEVER to order soup from Panera again. In my world, heating soups + sauces in plastic bags is a HUGE no-no. Lord Help Us All!

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