Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash.
Customer Experience
While some customers had positive experiences with friendly staff, many others expressed frustration with the overall service and efficiency.
MJ
Mir J
Dec 26, 2025
3.0
Ok so I really really like this McDonalds and the food late at night and early early in the morning is really good. HOWEVER the day shift food is quite the opposite. It’s always messed up. Today the meat was undercooked and they gave me a sausage patty instead of a beef patty. How do you confuse the 2 and undercook the meat. They also gave us extra mayonnaise when we asked for none. It had us gagging my partner and I gagging. Idk who’s working day shift but today they did an awful job. The employees there are overall so sweet and again late at night and early morning is really good!
TZ
Tetiana Zahrebelna
Dec 25, 2025
2.0
I've made deliveries many times, but they always fail to deliver something. If you don't want to work, quit.
I paid for a large set, but received half the potatoes.3 Cokes, Where are the tubes?.😡
LE
Lonny Espinoza
Dec 16, 2025
1.0
I received the most disgusting greasy burger I've ever seen. Was in a hurry and there was no way I could eat what that gave me so I didn't get to eat that day. Also lost $12 from not having time to go in and complain
LP
Luis Perez
Dec 9, 2025
1.0
Terrible service. Order through the app and curbside pick up. Arrived a 6 minutes later and waited 18 minutes before I noticed other drivers in curbside going in to get their food. What kind of service is that? Fries had no salt and food was tepid, which made it cold by the time I got home. McDonald’s needs to do something about this terrible service!
LP
Luis E Perez
Dec 9, 2025
1.0
Ordered food on the app and chose curbside pick up. Arrived at the store and waited for over 15 minutes! No one came out and other customers at the curbside started to go in to check on their food. I finally went in and told them I’ve been waiting outside. They asked me for the number and handed me a bag of COLD food… they had my food the whole time and just let it sit there. TERRIBLE SERVICE