McDonald's

3.2
1330 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2920 Baseline Rd, Boulder, CO
80303, United States

Hours

Reviews

3.2
1,330 reviews
5 stars
397
4 stars
235
3 stars
256
2 stars
110
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

While some praised the cleanliness of the location, others reported dirty conditions and overflowing trash.

Efficiency

Several reviews mentioned slow service and long wait times, particularly in the drive-thru and for online orders.

Mixed Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • HH
    Hue
    2 days ago
    1.0
    Went yesterday to have breakfast and didn’t have too pleasant of an experience. I never got my receipt in the drive through which made the following more difficult. After confirming I had the right order and paying, I drove up to the pick up window and they didn’t have the wrong order queued up, as me what I ordered, and then had me drive up to the next window where I waited for 5 minutes. Then I had the manager ask what I ordered, and I didn’t even get all my items, they forgot the hash browns for my combo meals, so I had to go in and get them, and they didn’t even give me my egg McMuffin I just got a regular McMuffin. I will never come to this McDonald’s again.
  • JK
    Janak K
    6 days ago
    1.0
    Worst customer service especially with the pale white guy and short guy on an early Monday morning. They should not only be fired, they have no business working in the restaurant business
  • II
    Iathax
    Nov 16, 2025
    1.0
    Staff treats customers and delivery drivers with absolute disrespect. Too busy talking and joking around with each other to provide customer service. If customers are their problem not to worry, the problems will eventually go away. 👎
  • II
    Ian
    Nov 10, 2025
    5.0
    Golden arches like an altar to capitalism. They serve efficiency with a smile — slashing and burning, salting the earth, all in pursuit of record-breaking profit. Terrifyingly impressive. 5★.
  • MM
    Michelle
    Nov 4, 2025
    1.0
    They take forever to give you the food and when they do it’s already cold. Got my whole order wrong and just very bad attitude to customers and they r on there phones and they don’t really care about the place and or the customers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2920 Baseline Rd, Boulder, CO?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 2920 Baseline Rd has a drive-through open 24/7.