McDonald's

3.5
1657 reviews
Get DirectionsCallWebsite

Business Details

1800 28th Street, Boulder, CO
80301, United States
(303) 443-4700
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 28th Street, Boulder, CO
80301, United States

Hours

Reviews

3.5
1,657 reviews
5 stars
642
4 stars
309
3 stars
260
2 stars
121
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for being friendly and attentive, while others report rude and unhelpful interactions.

Order Accuracy

Many customers express frustration with incorrect orders, missing items, and issues with mobile app orders.

Food Quality

While some reviews highlight fresh and hot food, others mention overcooked items and poor quality, particularly with specific menu items.

Cleanliness

The cleanliness of the location is noted positively by some, but others report unsanitary conditions and issues with restroom access.

Speed of Service

The speed of service is generally appreciated, though there are complaints about long waits, especially for drive-thru and mobile orders.
  • AR
    Alice Ryleigh
    Nov 14, 2025
    1.0
    Disgusting rude employees and terrible service and attitudes
  • AM
    Abiegail Mckelvy
    Nov 3, 2025
    1.0
    I use the drive-thru and as I'm ordering the worker just doesn't let me finish. I explain to her as I get to the window that I wasn't finished ordering and she rolls her eyes and restarts my order. She doesn't even get it correct the second time and throws attitude when I ask how much the order is since she won't tell me. It was already disrespectful that she didn't let me finish my order but what's even worse was the attitude I got when I confronted her about it; but also for my order to still not be correct the second time when discussed. I understand working in fast food isn't easy but to have it taken out on you as a customer is frustrating.
  • IO
    If you know him you love him haters get in line (Onyx)
    Nov 1, 2025
    5.0
    Best mcds
  • RS
    Rick Shaw
    Nov 1, 2025
    2.0
    I understand that machines go down and this morning they said the app and credit cards were down. That is fine, but to not honor the deals on the App is ridiculous. The manager should be able to adjust the price, especially because today was the last day for the discount. Also, they didn't put any sign on the speakers that said they were only accepting cash, so lots of cars waited in line for nothing. All it would have e take is to write on a piece of paper and tape it to the speaker that they were only accepting cash. Bad ownership/management to not empower your employees. If you cant navigate simple issues to accommodate your customers, well that is a shame, isn’t it? Silver lining: a good reminder of why I stopped going to this location.
  • RS
    Rafael Soto
    Oct 24, 2025
    4.0
    Customer service is one of the best ive ever visited at McDonalds.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1800 28th Street, Boulder?

McDonald's at 1800 28th Street, Boulder is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same day and no contact delivery options.