Brand Certified
McDonald's
3.5(1685 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1800 28th Street, Boulder, CO
80301, United States
Certified by McDonald's • Mar 01, 2026
(303) 443-4700
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,685 reviews
5 stars
661
4 stars
311
3 stars
260
2 stars
126
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and poor service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with freshness and preparation.
Cleanliness
Some customers noted cleanliness in the dining area, but others reported unsanitary conditions and poor hygiene practices among staff.
- GBGarrett Dawdy (blazinG2001)Feb 19, 20262.0Service was a consistent issue, got a Dr. Pepper instead of a Coke with one order and large fries were forgotten with another order. Freshness of food is a toss up as I got fresh fries 1/3 times with the others being stale. Space was crammed, couldn't tell if there was music. If you need a quick meal and are fine with rolling the dice on getting what your ordered and it not being stale then this will work
- WPWeird gothic PeepsFeb 17, 20262.0Hi, I was just in the drive-through and they didn’t take my order properly until I had to tell them at the teller window. They also were gossiping with their coworker in the teller window, and I had been sitting there for over a minute watching them. I pay for my food and they don’t include enough straws for my beverages. I get fully home only to find my meal completely smashed.. At what point do I feel like returning? If I could add a picture of the meal, I would. My burgers are flat And don’t even look like they have any actual food just bread. It’s so smashed that it’s honestly not worth it and I just regret going. If you really wanna waste your time and have a disappointment meal go to this location as they are as carefree as can be and will glare at you through the window when you correct them on what they got wrong your order.
- SDSky DavilaFeb 9, 20265.0Had an order. I think someone might've stolen it before I went to pick it up. I showed my receipt and the manager there verified my order and was able to accommodate. And I was able to still get my order. Thank you!
- AMAllen MarinFeb 8, 20265.0The Sunday morning team is fantastic. I go by and get breakfast every Sunday morning on my way to my hike and they went out of their way today to fix an issue that was my fault. Great team and great customer service.
- LSLyndsay SalvioneFeb 7, 20261.0Zero stars for service. Sat at the counter while this lady looked at me multiple times and refused to serve me for whatever reason and only focused on the drive. Lobby full of people and just dismissed them all. I left and this is unacceptable
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1800 28th Street, Boulder?
McDonald's at 1800 28th Street, Boulder is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same day and no contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru at this McDonald's is open 24 hours a day, every day of the week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on iOS and Android platforms, or use their online ordering link.
What services does McDonald's at 1800 28th Street provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What fast food options are nearby this McDonald's?
Nearby fast food options include another McDonald's location and Burger King, which offer additional burger and restaurant choices.
Are there any retail stores close to this McDonald's?
Yes, REI and PINK by Victoria's Secret are nearby retail stores where customers can shop before or after their meal.
What local attractions can I visit near McDonald's at 1800 28th Street?
Nearby attractions include Boulder Falls park and the Department of Religious Studies at the University of Colorado Boulder.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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