Service Quality
Customer experiences with service are inconsistent, with some praising friendly staff while others report rudeness and slow service.
Food Quality
While many customers enjoy the bagels and coffee, there are complaints about food being undercooked or poorly prepared.
Cleanliness
Multiple reviews highlight issues with cleanliness in the store, including dirty tables and bathrooms.
Order Accuracy
Several customers reported issues with incorrect orders and poor communication regarding their requests.
Staff Attitude
There are mixed reviews about staff attitudes, with some employees being described as friendly and others as rude or unprofessional.