Customers consistently praised the food for being delicious, fresh, and healthy, with many enjoying the variety of options available.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable complaints about inconsistent service, including impatience and mistakes with orders.
Cleanliness Issues
Several customers reported unsanitary conditions, particularly with dirty tables and overflowing trash receptacles.
Inconsistent Experience
Some customers experienced long wait times and issues with online orders, leading to frustration and disappointment.
Positive Staff Interactions
Many reviews mentioned specific staff members by name, praising their excellent customer service and positive attitudes.
JA
Jonny Arellano
1 day ago
5.0
My experience in this place was amazing! My friend and I were greeted as soon as we walked in, but were overwhelmed by the amount of choices in front of us. Fortunately, Both Jaya's were ready to help and gave us their recommendations on what to pick and choose. They were both very sweet and patient as we took our time picking out what we like to eat. Thank you Jaya's for making our first experience here at CAVA wonderful!
PK
P K
2 days ago
5.0
I go to Cava for a quick healthy low carb vegan and vegetarian options. I find it to be healthy options and made fresh. Is it authentic Mediterranean? - some maybe. I have the choices and it is fast. Some might find it to be a little on the pricier side.. but good wholesome healthy options..
BC
Bebe Choroser
4 days ago
2.0
Super long wait time for an online order that should’ve been ready while workers were just standing around. Saw a woman keep scratching her hair with gloves on that she then used to grab food. Kept closing stuff down before restaurant was even closed which made stuff take 10 times longer.
SF
Sydney Fouts-Hyatt
6 days ago
2.0
What a very unfortunate experience that we had at CAVA today. We first encountered the lady at the counter who blankly stated at us instead of welcoming us or asking us what we’d like. Once we proceeded to start our order, we were disrespectfully treated without any regard for customer service. They were out of lamb, hummus, and pita chips, and instead of apologizing, they simply said no and moved on with their lives. We would’ve been fine if the items were out, but that added onto the ruined experience made me uncomfortable. I have had great experiences with other Cava locations, but do not come here.
KK
Kristinedidit
Dec 23, 2025
5.0
Cava is one of those places that when I see it from the road I will always outwardly say, “Cava, I love that place!” - because I do!
It’s one of those comfort food locations for me where I order a massive Mediterranean bowl and enjoy it for the next two meals. It never misses and is never “bad.” Consistency matters and this brand is ON POINT with that.
I love you, Cava.
Signed,
Your number one fan!