Head to our Boulder ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Many customers praised the friendly and accommodating staff, particularly highlighting individual employees for their exceptional service.
Ice Cream Quality
The ice cream received high marks for its rich flavors and unique options, although some customers found it overpriced compared to local alternatives.
Cleanliness Issues
Several reviews pointed out cleanliness problems in the shop, including dirty bathrooms and unkempt areas, which detracted from the overall experience.
Mixed Experiences
While many enjoyed their visits, there were notable complaints about rude staff and incorrect orders, indicating inconsistency in service.
AG
Alex Grant
Feb 26, 2026
5.0
Great experience and great ice cream. Highly recommend. It’s a little pricey but definitely worth it.
AR
Angela Rios
Feb 19, 2026
1.0
I wanted praline and cream but Haagen Dazs was closed so I went across the street to Ben & Jerry's. The pierced counter person was friendly, so a star for her sunny personality and clean store. I ordered a peanut butter chocolate and went on my way home 1 hr away. I opened it on the way and was disappointed it was a chocolate with chocolate bits and no peanut butter, not what I ordered. I bit into a spoonful and it tasted so gross. It was as if old ice cream from the lid was scraped into it. I got rid of it. I paid $8 for a scoop of ice cream I barely touched as it was that gross.
BF
Brea Finney
Feb 6, 2026
5.0
I had such a lovely experience at this location! The customer service from Alexsys was amazing at my time there. Funny story, I was actually only visiting Boulder City on vacation from Texas and stopped here while shopping. I had actually left a few of my items I had just bought at this location! I had barely noticed until we were far from there! Thankfully I got in contact with the store and Alexsys had already set my items aside! She was so accommodating and understanding that she actually shipped my items back to me all the way to TX! I am so grateful that good people work at this place and I will def be coming back anytime I find myself back in Boulder 😊
DS
Daria Shelest
Jan 29, 2026
5.0
Мое любимое мороженое. Множество интересных вкусов и большая порция.
JC
Jugna's Cooking
Dec 27, 2025
5.0
Alexsys is the best. She served us and helped us make a good decision. She is the best. 10/10 for service and presentation. Her lovely smile and willingness to help. The best customer service. Thank you Akexsys for helping us and all customers to make them the right choice of the flavor they like.
What types of ice cream treats can I enjoy at Ben & Jerry’s Boulder?
You can enjoy euphoric Ben & Jerry’s ice cream flavors served in freshly baked waffle cones, shakes, sundaes, and hand packed pints.
What are the store hours for Ben & Jerry’s in Boulder?
The shop is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Ben & Jerry’s Boulder offer delivery or pickup options?
Yes, they offer in-store pickup, curbside pickup, same day delivery, and no-contact delivery services.
What payment methods are accepted at Ben & Jerry’s Boulder?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ice cream cakes and catering services at Ben & Jerry’s Boulder?
Yes, they specialize in ice cream cakes and offer ice cream catering and mobile catering services.
Is Ben & Jerry’s Boulder family-friendly and welcoming to the LGBTQ community?
Yes, Ben & Jerry’s Boulder welcomes families and the LGBTQ community.
Where is Ben & Jerry’s located?
Ben & Jerry’s is located at 1203 Pearl Street, Boulder, CO 80302, USA.
What are some nearby places of interest I can visit before or after getting ice cream at Ben & Jerry’s Boulder?
You can visit the Historic Boulder landmark, Lighthouse Bookstore for unique finds, or Ku Cha House of Tea for a cozy tea experience, all near Ben & Jerry’s Boulder.
How can nearby businesses like Ku Cha House of Tea enhance my visit to Ben & Jerry’s Boulder?
After enjoying your ice cream at Ben & Jerry’s, you can visit Ku Cha House of Tea nearby to relax with a warm tea, creating a perfect food and beverage outing in the Pearl Street area.
Is it convenient to find Ben & Jerry’s Boulder when using local services and amenities?
Yes, Ben & Jerry’s is centrally located near services like Home Helpers Home Care and financial advisors, making it easy to stop by for a treat while running errands or visiting nearby professionals.
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