Ben & Jerry’s

4.3
438 reviews
Ben & Jerry's Boulder ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Boulder ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
1203 Pearl Street, Boulder, CO
80302, United States

Hours

Reviews

4.3
438 reviews
5 stars
264
4 stars
112
3 stars
31
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to enhance the experience.

Ice Cream Quality

The ice cream received high marks for its rich flavors and creamy texture, although some customers noted inconsistencies in flavor and quality.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, particularly in the bathrooms and overall shop condition, which detracted from the experience.

Accessibility Concerns

There were complaints about the lack of wheelchair accessibility, with some customers unable to enter the shop due to inadequate facilities.

Pricing Complaints

Customers expressed dissatisfaction with the pricing, describing it as expensive compared to local options and the quality of ice cream.
  • JC
    Jugna's Cooking
    Dec 27, 2025
    5.0
    Alexsys is the best. She served us and helped us make a good decision. She is the best. 10/10 for service and presentation. Her lovely smile and willingness to help. The best customer service. Thank you Akexsys for helping us and all customers to make them the right choice of the flavor they like.
  • SS
    Snn sBabahahs
    Dec 20, 2025
    5.0
    wish i could say 6 stars because 5 isn’t enough the ice cream was creamy the music was dreamy what else could you ask for. I had such a good time it made me want to rhyme. i love the vibe it almost made me die. they cooked up so much i had to look it up.
  • SG
    Sérgio Gomes
    Dec 13, 2025
    5.0
    I don’t know why, but the ice cream in the shop is so much better than at home. Great atmosphere!
  • EW
    Emma Wachler
    Sep 28, 2025
    5.0
    Ended my Sunday in the best way possible with a visit to Ben and Jerry’s! Hudson knew all the info we needed about the new flavors and double checked allergen info for our group! Thank you Hudson for the incredible service, how refreshing :)
  • LL
    Lemonade
    Sep 14, 2025
    2.0
    Don’t bother buying the waffles, all of them taste like sitting there forever, and don’t bother buying the scoops, two scoops is priced higher than a pint in retail. Conclusion wise, just buy from the fridge to avoid the scam!

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream treats can I enjoy at Ben & Jerry’s Boulder?

You can enjoy euphoric Ben & Jerry’s ice cream flavors served in freshly baked waffle cones, shakes, sundaes, and hand packed pints.

What are the store hours for Ben & Jerry’s in Boulder?

The shop is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.