McDonald's

2.7
171 reviews
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Business Details

1273 Grand Market Ave, Berthoud, CO
80513, United States
(970) 746-7166
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1273 Grand Market Ave, Berthoud, CO
80513, United States

Hours

Reviews

2.7
171 reviews
5 stars
47
4 stars
22
3 stars
11
2 stars
16
1 star
75

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.

Customer Service

Customers expressed dissatisfaction with the service, citing rudeness, slow response times, and lack of attention from staff.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions.

Management Issues

Feedback indicated poor management practices, including inadequate training and lack of supervision over staff.
  • KK
    Kroum Kouzmanov
    Jan 5, 2026
    1.0
    I ordered steak, egg and cheese McGriddles without cheese. I received them with some sauce which was not in the menu when I ordered using the automated kiosk. The staff told me that the sauce has ever been in the recipe. It's not true because I have been ordering this product for more than an year now from the same location and it has never had any sauce. Three people from the staff were lying to me repeatedly. This is unacceptable behavior and those people should not work at McDonald's. It's order# 726 from January 5th, 2026.
  • RB
    Ry B
    Jan 1, 2026
    3.0
    The kiosks are super frustrating, and you can't fill up your soda yourself.
  • TT
    Terry Trussell
    Dec 8, 2025
    1.0
    That was the worst hamburger I ever had from McDonald's The taste was awful I should have asked for my money back
  • AP
    Amanda Pena
    Nov 20, 2025
    5.0
    Came by thursday night, each employee was so nice. My order was fresh and right.
  • DD
    DarthGrt
    Nov 11, 2025
    1.0
    The management here sucks. The people taking drive thru orders will tell you they can’t add a meal to a number 3 with bacon. They don’t know how to run their computers and make it your problem. The finished order screen kept flashing because they only care about getting you to leave. It is also hard to understand so Of the people taking orders in the drive thru.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Berthoud, CO?

McDonald's in Berthoud is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:00 PM on most days, extending to 11:59 PM on Fridays and Saturdays.