McDonald's

2.7
164 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1273 Grand Market Ave, Berthoud, CO
80513, United States

Hours

Reviews

2.7
164 reviews
5 stars
47
4 stars
21
3 stars
9
2 stars
16
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews highlighted problems with food quality, including stale fries, cold items, and poorly prepared meals.

Customer Service

Customers expressed dissatisfaction with the service, citing rude staff, slow service, and lack of attention to customer needs.

Cleanliness

Some customers noted that the restaurant was not as clean as expected, with unkempt dining areas and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a lack of training and oversight contributing to the negative experiences.
  • AP
    Amanda Pena
    4 days ago
    5.0
    Came by thursday night, each employee was so nice. My order was fresh and right.
  • DD
    DarthGrt
    Nov 11, 2025
    1.0
    The management here sucks. The people taking drive thru orders will tell you they can’t add a meal to a number 3 with bacon. They don’t know how to run their computers and make it your problem. The finished order screen kept flashing because they only care about getting you to leave. It is also hard to understand so Of the people taking orders in the drive thru.
  • MR
    MoJo Rosson
    Nov 8, 2025
    1.0
    Fries were cold , chicken McNuggets had the wrong sauce. McFlurry was basically just ice cream. And it was $21
  • DB
    Donna Bayhan
    Nov 2, 2025
    3.0
    Always check your online orders before you leave.
  • TT
    TheSpyInTheCeiling
    Oct 16, 2025
    2.0
    Listen man I've worked in the food industry before so I'm way more patient with fast food staff than the average person but at SOME point even I have to throw my hands up and walk away. I've had more experiences with these guys getting an order wrong than getting it right. Food is regular McDonald's quality when you finally get what you paid for but... Missing food, missing drinks, toppings I didn't ask for, stale fries-- I hate to be the stereotypical "they can never get it right" but come ON.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Berthoud, CO?

McDonald's in Berthoud is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:00 PM on most days, extending to 11:59 PM on Fridays and Saturdays.