Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, especially in the drive-thru.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot meals, others complained about cold or poorly prepared items.
Service Speed
Numerous reviews highlighted long wait times for food, both in-store and at the drive-thru.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.
Cleanliness and Environment
Several customers noted cleanliness issues and distractions such as loud music and flies.
TM
T Moore
5 days ago
1.0
We ordered tonight inside for a to go order. When we got home we discovered we got a big Mac instead of the chicken nuggets we ordered. Unfortunately we don't live in Bennett so we weren't able to go back to fix the mistake. This location frequently mixes up orders. They also prioritize the drive thru orders while those inside are left with extended waits for their orders.
JR
Jose Reyes
Nov 6, 2025
5.0
Its McDonald's you know what to expect. That being said the young blond up front was super friendly and was making sure everyone was taken care of. She deserves recognition
WT
wayne Thompson
Oct 31, 2025
3.0
Everyone knowsMcdonald's coffee is literally the best coffee you can get.But lately, this is not the only mcdonald's the coffee has been watered down seriously.Do better It's freaking coffee for crying out loud i didn't buy anything else
JG
Jennifer Grothe
Oct 29, 2025
2.0
I ordered a double big Mac and got a double crispy chicken sandwich instead. With the middle bun and top bun stacked above the meat.
But I guess they got the Mac sauce and pickles right!
My brother and daughter big Mac was right but the bottom bun was a middle bun as well.
HT
Hannah Taylor
Oct 28, 2025
5.0
I don't know what's going on with McDonald's but their burgers have gotten really good lately. It was hot, fresh and juicy. The way it should always be. This location does it right. Thanks again.