Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Aurora Iliff. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.8
550 reviews
5 stars
160
4 stars
83
3 stars
38
2 stars
49
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall inconsistency in fulfilling requests.
Food Quality
Many customers complained about the quality of food, including overcooked, undercooked, or flavorless wings, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Wait Times
Customers frequently noted long wait times for orders, both for pickup and delivery, often exceeding the estimated times.
- JHJesse HarlanDec 30, 20251.0This restaurant is a JOKE. I placed a delivery order through the Wingstop app on 12/2/2025 order # 8144221244. Half of my order was not delivered. When I call the restaurant team member Belinda told me I had to come in to pick up the wings even though I ordered delivery. I was fine with it only to show up to the restaurant to a complete attitude from Belinda who then told me that she told me on the phone I had to bring the order with me ( she absolutely did not ask me to do this)! I then found out they hadn’t even started my wings( I waited 20 minutes before even heading to the restaurant)! I refused to wait for them to then cook my wings once I got there and left. Belinda after my call with Laura today (12-30-25) told Laura I got my wings, a blatant lie. Check your cameras. Called the store manager Laura Rodriguez the next day (12/3/25) and she seemed very empathetic but I sensed she was brushing me off so I recorded the call and was told by Laura I would receive a refund within 3 business days. Almost a month later and no refund I call Laura today 12/30/25 and she told me she would re send the email to corporate for a refund and was brushed off once again when I questioned her for not seeing this through. If a district manager sees this contact me, this team member and manager are absolutely atrocious with their customer service skills and unless this is addressed you lost a family of customers. The lies and rude demeanor of this store is beyond belief. There needs to be accountability here for the manager and this team member. I have escalated to corporate with no response, I don’t want to get petty and litigious but I work hard for my money, and not getting what I paid for is robbing me of my money.
- JVJose VeraDec 30, 20255.0Todo bien 🙂
- JSJackson SaavedraDec 26, 20251.0I politely asked to use the restroom, and the lady in Rodrigo Marshall's photo, with her back to the camera, told me it wasn't available even though it was in good condition. Perhaps she thinks the restroom will wear out.
- JBJullian BugarinDec 1, 20251.0Order was missing 6pcs of wings, sweet tea doesnt taste sweet at all. I’ll still keep going to wingstop but not this location
- MBMalika BrownNov 25, 20255.0I ordered out and the fries were still crispy and food was still hot when it was delivered. The order was put together correctly and I didn’t have any issues.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Aurora Iliff?
Wingstop Aurora Iliff is open from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Fridays and Saturdays.
Does Wingstop Aurora Iliff offer delivery and pickup services?
Yes, they offer in-store pickup, delivery including same-day and no-contact delivery services.
Can I place an order online for carryout or delivery at Wingstop Aurora Iliff?
Yes, you can order online for carryout or delivery from their menu available on their website.
What kind of food does Wingstop Aurora Iliff specialize in?
Wingstop Aurora Iliff specializes in customizable classic or boneless chicken wings and tenders with over 11 iconic flavors, along with sides like hand-cut seasoned fries and Cajun Fried Corn.
Are there drive-through services available at Wingstop Aurora Iliff?
No, the drive-through service is closed every day of the week at this location.
What payment options does Wingstop Aurora Iliff accept?
They accept payments via American Express, Discover, MasterCard, and Visa.
Where is Wingstop Aurora Iliff located?
Wingstop Aurora Iliff is located at 16883 E Iliff Ave Ste 106, Aurora, CO 80013, United States.
What nearby restaurants can I visit along with Wingstop Aurora Iliff?
Nearby restaurants include Little Caesars Pizza for fast pizza, Cakes By Karen for bakery items and desserts, McDonald's and Wendy's for fast food burgers.
Are there attractions near Wingstop Aurora Iliff where I can relax or enjoy a drink?
Yes, Sand Creek Lounge is nearby, offering cocktail and lounge services ideal for relaxing before or after your visit to Wingstop.
What nearby stores or services are available near Wingstop Aurora Iliff for additional errands?
You can visit Buckley Shoe Repair for shoe services, Iliff Crossing Liquors for beverages, or the Metro by T-Mobile stores for mobile phone needs near Wingstop Aurora Iliff.