Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, particularly in handling orders and customer requests.
Food Quality
Many customers reported issues with food quality, including cold and stale items, incorrect orders, and unsanitary conditions.
Drive-Thru Experience
The drive-thru service received significant criticism for being slow and inefficient, with complaints about the AI ordering system and incorrect orders.
Cleanliness
Several reviews mentioned that the restaurant's cleanliness was lacking, with dirty tables and unsanitary bathrooms noted frequently.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary.