Brand Certified
Wendy's
3.4(1590 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
16901 E. Iliff Ave, Aurora, CO
80013, United States
Certified by Wendy's • Mar 01, 2026
(303) 368-4040
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/co/aurora/16901-e-iliff-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,590 reviews
5 stars
518
4 stars
362
3 stars
254
2 stars
116
1 star
340
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall disorganization in fulfilling requests.
Food Quality
Feedback indicated frequent complaints about cold, poorly prepared food, with some items being undercooked or not meeting expectations.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
AI Ordering Issues
Customers expressed frustration with the AI ordering system at the drive-thru, citing it as loud, uncomfortable, and ineffective.
- SSStephanie Sanders4 days ago1.0Wow! My son, brother and I stopped by for lunch today. My brother waited 10 minutes in line and was never served. The manager was rude and didn't even bother to repeat my order back to make sure it was correct. I ordered 2 of the $6 meals with double stack sandwich. I received one double stack sandwich and a chicken sandwich with the other meal. Granted, I went before lunch started. I will not be returning to this location. Do better.
- SLSean LeCompteFeb 10, 20265.0Consistent food, fast, and polite employees
- JHJohn H2OSFeb 6, 20261.0Wow! Tell me you hate your job without telling me you hate your job. I literally can’t wrap my head around how rude ALL of them were. Didn’t say one word to us, messed up both of my kids ice cream, didn’t even give us the other one. They were so rude I was literally too uncomfortable to tell them they made a mistake. The girl was super rude I said thank you twice and she flat out ignored me. This is crazy. They weren’t slammed either, I was theONLy car in the drive thru. It was actually pathetic.
- KWKeiaira WalkerFeb 4, 20261.0Food was trash. Service was trash. Both girls at the window seemed to hate their jobs. Get a new one. She charged me for things I didn’t even order. Also! There was a homeless man out side that prevented us from ordering at the microphone.
- TATetio AliFeb 2, 20261.02 high school girl working inside in register she i name is (nevelah )..she is very rude and talking loud with me I'm order combo and first she don't ask me for here or to go and when I tell her for here she don't listen to me Second she give to me cup before asking me if I want lamond or not ?!high school girl she needs to learn and know she work in restaurant not in office that why when you speak with young girl she have to know respect Very bad service and lazy girl I hope you ask adult women to work in register Zero star
Frequently Asked Questions About Wendy's
Is 16901 East Iliff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 16901 E. Iliff Ave, Aurora, CO?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 16901 E. Iliff Ave serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order delivery or takeout via the Wendy's app or online at order.wendys.com for this location.
What payment options are accepted at Wendy's on E. Iliff Ave?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 16901 E. Iliff Ave for questions or feedback?
You can call the location directly at (303) 368-4040, or reach the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their contact page or customer satisfaction survey online.
Where can I find the menu and nutrition information for Wendy's at this location?
Menu pricing and nutrition info are available on the Wendy's website at order.wendys.com or the mobile app where you can see item prices and detailed nutrition and allergen info.
Are there any other fast food restaurants nearby Wendy's at 16901 E. Iliff Ave?
Yes, Taco Bell and McDonald's are nearby fast food restaurants that customers might visit before or after Wendy's.
What mobile phone stores are located near this Wendy's?
Nearby mobile phone stores include Sprint Store By Verity Wireless, AT&T Store, and T-Mobile, which customers might visit for phone or accessory needs when visiting Wendy's.
Are there automotive services near Wendy's at 16901 E. Iliff Ave?
Yes, nearby automotive services include Jiffy Lube, CARS Complete Auto Repair, Goodyear, and A+ Auto Glass which are convenient for customers needing vehicle services.
Does Wendy's at this location offer drive-thru and dine-in service?
Yes, this Wendy's location offers drive-thru, dine-in, delivery where available, and takeout services to accommodate various customer preferences.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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