Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,603 reviews
5 stars
526
4 stars
367
3 stars
258
2 stars
119
1 star
333
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being undercooked, cold, or incorrect, leading to dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Drive-Thru Experience
The AI drive-thru system received significant criticism for being loud and difficult to use, with many preferring human interaction.
Order Accuracy
Frequent complaints about missing items or incorrect orders were noted, indicating a lack of attention to detail.
Cleanliness
Some customers mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting their overall experience.
- AAAPNov 14, 20251.0Wendy’s used to be my favorite fast food but I refuse to eat here anymore after spending over 20 dollars this this location for from dried out rock nuggets and undercooked unsalted fries. Spend your money anywhere else
- RRrichardNov 4, 20254.0Good food that is made to order, they don't screw it up like McDonald's does sometimes. AI ordering at the drive-thru, it works well. Food is ready pretty quick. It's a little expensive for fast-food but not terrible expensive considering the ridiculous inflation.
- CWCasander WilliamsNov 2, 20251.0Disorganized the wait time was ridiculous to get old soggy fries and a burger. To see the girl at the front register flipping out because someone’s deleting her mobile orders no team work store was nasty flies was on a customers food tray which went back to the warmer then sent back out for his family to eat.
- CTCoach Steve TothOct 16, 20251.0I got a number 6 spicy chicken sandwich. It was not cooked all the way. This makes my last 3 experiences 👎. I'm done
- JMJim MimnaOct 4, 20251.0Once again they're using AI in the Drive-Thru instead of paying a human being to do a job and contributing to the economy. When I voiced my dislike in talking to a robot I was attacked by the manager who was extremely rude to me. I pretty much got the impression that they are tired of people not liking the ai, sounds like a bigger problem than me and maybe they should get rid of the ai. Shame on you Wendy's shame on you human for defending a robot. I took my business across the street to Burger King who did not have any robots attempting to serve me. FYI when the robots take over all the jobs and the people don't have any money they're not going to buy your hamburgers. Good riddance Wendy's I'm done with you
Frequently Asked Questions About Wendy's
Is 16901 East Iliff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (303) 368-4040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16901 East Iliff Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 16901 E. Iliff Ave, Aurora, CO?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 16901 E. Iliff Ave serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order delivery or takeout via the Wendy's app or online at order.wendys.com for this location.
What payment options are accepted at Wendy's on E. Iliff Ave?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 16901 E. Iliff Ave for questions or feedback?
You can call the location directly at (303) 368-4040, or reach the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their contact page or customer satisfaction survey online.
Where can I find the menu and nutrition information for Wendy's at this location?
Menu pricing and nutrition info are available on the Wendy's website at order.wendys.com or the mobile app where you can see item prices and detailed nutrition and allergen info.
Are there any other fast food restaurants nearby Wendy's at 16901 E. Iliff Ave?
Yes, Taco Bell and McDonald's are nearby fast food restaurants that customers might visit before or after Wendy's.
What mobile phone stores are located near this Wendy's?
Nearby mobile phone stores include Sprint Store By Verity Wireless, AT&T Store, and T-Mobile, which customers might visit for phone or accessory needs when visiting Wendy's.
Are there automotive services near Wendy's at 16901 E. Iliff Ave?
Yes, nearby automotive services include Jiffy Lube, CARS Complete Auto Repair, Goodyear, and A+ Auto Glass which are convenient for customers needing vehicle services.
Does Wendy's at this location offer drive-thru and dine-in service?
Yes, this Wendy's location offers drive-thru, dine-in, delivery where available, and takeout services to accommodate various customer preferences.