Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
AI Ordering System
The new AI ordering system received mixed reviews, with many customers finding it frustrating and ineffective.
Cleanliness
The cleanliness of the establishment was mentioned positively by some, but others noted issues like dirty beverage machines.
MP
Matt Pacheco
1 day ago
1.0
Not clean! All young people with baggie cloths and no gloves on!! No customers service!!!!
BR
Branden Rable
Feb 22, 2026
1.0
Order was wrong 3 times. Missing a large fry, missing a 10 piece nugget. All but one of my fries should have been large but all were medium. Fries are luke warm. Wouldn't recommend.
AP
Andy Phipps
Jan 29, 2026
5.0
I live nearby and I frequent this place often, theres lots of places to eat around here but I prefer this Wendys over most of it. They really work through their orders and long lines, and if theres no line you get your stuff even faster. The food always seems like its hot and fresh too. They really kick butt.
FC
Food Critic
Jan 13, 2026
1.0
food is always a hit or miss here big wendy’s fan only one in area. I love the breakfast here usually eat before work but the attitude and atmosphere that is presented makes me lose my appetite. The dining room is never open at 6 being that it’s cold outside and i ride the bus and would like a coffee and a croissant sandwich to warm me not all the staff are bad just a few of them i get it it’s morning time you’re tired but i don’t think that’s an excuse for mediocre services idk just my opinion
LL
lcskys
Jan 9, 2026
2.0
Waited 15 plus minutes on my lunch brake and payed for three 4 piece tenders got 3 pieces in each box, overall the staff was nice and apologetic for the wait but im still a bit frustrated that I had payed for the 4 piece and only got 3
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 18700 E. Hampden Ave in Aurora, CO currently open?
Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:00 AM to 1:00 AM Sunday through Thursday, and until 1:30 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, breakfast is served including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online or through the Wendy's app for delivery or pickup. Visit order.wendys.com or use the Wendy's mobile app to place your order.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (720) 876-2058, reach Customer Care via the website's Contact page, use Live Chat, or call 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in the restaurant with a nutrition information poster available upon request.
Are there any grocery stores or places to shop near this Wendy's?
Yes, nearby places include High Point Market Place, Safeway, and Seven Hills Shopping Center, offering grocery shopping and other retail options you can visit before or after dining.
What transit or nearby landmarks can help me find this Wendy's location?
This Wendy's is near landmarks like Ent Credit Union and FirstBank; visiting these nearby places can help you navigate to Wendy’s at 18700 E. Hampden Ave in Aurora.
Are there other dining options close to the Wendy's at 18700 E. Hampden Ave?
Yes, nearby restaurants include Village Inn for American breakfast and Starbucks for coffee and light bites, perfect spots to consider around your visit.
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