Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers expressed frustration with the new AI ordering system, citing issues with accuracy and the loud volume of the interface.
Service Quality
Service quality was inconsistent, with some customers praising friendly staff while others reported rude behavior and slow service.
Food Quality
Food quality received mixed reviews; while some customers enjoyed the taste, others complained about cold or poorly prepared items.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Cleanliness
The cleanliness of the establishment was noted positively by some, but others pointed out issues like dirty beverage machines.
LL
lcskys
3 days ago
2.0
Waited 15 plus minutes on my lunch brake and payed for three 4 piece tenders got 3 pieces in each box, overall the staff was nice and apologetic for the wait but im still a bit frustrated that I had payed for the 4 piece and only got 3
VL
Valerie Lecker
Dec 25, 2025
3.0
The food is good but ordering with that AI person on the ordering screen is loud and obnoxious. I would rather speak to a real person.
MM
Mrb's
Dec 16, 2025
4.0
Service is meh but the food has been hot and really good
TN
Tina Nunez
Nov 30, 2025
2.0
No ranch sauce No straw. No napkins.
CC
Cynthia C.
Nov 21, 2025
4.0
Staff was so kind and my food was done quickly!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 18700 E. Hampden Ave in Aurora, CO currently open?
Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:00 AM to 1:00 AM Sunday through Thursday, and until 1:30 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, breakfast is served including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online or through the Wendy's app for delivery or pickup. Visit order.wendys.com or use the Wendy's mobile app to place your order.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (720) 876-2058, reach Customer Care via the website's Contact page, use Live Chat, or call 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in the restaurant with a nutrition information poster available upon request.
Are there any grocery stores or places to shop near this Wendy's?
Yes, nearby places include High Point Market Place, Safeway, and Seven Hills Shopping Center, offering grocery shopping and other retail options you can visit before or after dining.
What transit or nearby landmarks can help me find this Wendy's location?
This Wendy's is near landmarks like Ent Credit Union and FirstBank; visiting these nearby places can help you navigate to Wendy’s at 18700 E. Hampden Ave in Aurora.
Are there other dining options close to the Wendy's at 18700 E. Hampden Ave?
Yes, nearby restaurants include Village Inn for American breakfast and Starbucks for coffee and light bites, perfect spots to consider around your visit.