Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,738 reviews
5 stars
589
4 stars
419
3 stars
275
2 stars
139
1 star
316
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold or stale fries and overcooked chicken.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Service Speed
Several customers noted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unhelpful behavior.
AI Ordering System
The new AI ordering system received mixed reviews, with many customers finding it inconvenient and prone to errors.
- NGNANCY GRIFFINNov 10, 20251.0Don't go to the Wendy's at tower and Hampden. Super slow, the beans in my chili were hard like they hadn't been cooked long enough, my strawberry swirl frosty was runny and not at all like their advertisement.... very disappointed.
- AIAppreciated ImagesOct 21, 20253.0This is a very conveniently located Wendy's. However, the food quality is lacking. I've never ordered from here and felt fully happy or satisfied with my food, though it satisfied my craving. It's just good enough that you'll forget you preferred something else the last time you stopped there. Is that a good thing? You'll have to be the judge.
- AMAiisha MagdyOct 19, 20251.0The young black lady in the drive thru should not be working anywhere, she gave me the wrong food and I gave it back to her and told her the right order just for her to give back the same bag with the same wrong food and saying that should be correct!! On top of that still food is wrong drink is missing, this location is all sorts of messed, expect to leave with the wrong food and missing items alot.
- MVMarian VaughanOct 10, 20253.0I went to the drive through on a slow afternoon. The annoying AI order taker repeatedly asked if I wanted a large sized meal, after I said I wanted a medium. Then it pitched a $1. coupon, which I said yes to. I paid cash, got no receipt, no coupon, which I paid for, no ketchup for my fries, ai didn’t ask if I wanted it, no hot sauce for my chili, ai didn’t offer me that either. The food came fast, which is a good thing, but I felt rushed, because they kept pushing the drink at me while I put away my change. Wendy’s was once my go to fast food restaurant, but they skimp so much, for profits that it’s become an unpleasant experience, even if the food is good.
- TGTravis GreeneOct 2, 20251.0Used to come to this location in the past quite a bit. Won’t be going back again. The drive through is automated because no one in the store can speak English. So the automated speaker box translates my words into Spanish. But when I asked to speak to a live person, nobody could talk to me when ordering. And inside the store it was worse. Not one English speaker in sight. My order was wrong because of the language barrier. Will NOT come back to this location. There is a new Chick Fil A just down the street. Better food there anyway…and they all speak ENGLISH!
Frequently Asked Questions About Wendy's
Is 18700 E. Hampden Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (720) 876-2058.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 18700 E. Hampden Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 18700 E. Hampden Ave in Aurora, CO currently open?
Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:00 AM to 1:00 AM Sunday through Thursday, and until 1:30 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, breakfast is served including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online or through the Wendy's app for delivery or pickup. Visit order.wendys.com or use the Wendy's mobile app to place your order.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (720) 876-2058, reach Customer Care via the website's Contact page, use Live Chat, or call 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in the restaurant with a nutrition information poster available upon request.
Are there any grocery stores or places to shop near this Wendy's?
Yes, nearby places include High Point Market Place, Safeway, and Seven Hills Shopping Center, offering grocery shopping and other retail options you can visit before or after dining.
What transit or nearby landmarks can help me find this Wendy's location?
This Wendy's is near landmarks like Ent Credit Union and FirstBank; visiting these nearby places can help you navigate to Wendy’s at 18700 E. Hampden Ave in Aurora.
Are there other dining options close to the Wendy's at 18700 E. Hampden Ave?
Yes, nearby restaurants include Village Inn for American breakfast and Starbucks for coffee and light bites, perfect spots to consider around your visit.