Wendy's

Reviews

• BP

  BIGSAUSAGE PIE

  Jan 4, 2026
  1.0
  Just got someone’s hair in my mouth while eating my burger
• NL

  naya larae

  Dec 29, 2025
  1.0
  lady at the window was so rude for no reason. Don’t work customer service if you’re just going to be rude to a paying customer. Not only was she rude but she rushed me through my order and got it completely wrong. I love Wendy’s but I’ll never go back. can’t stand people who are rude for no reason.
• MK

  Matt Mac Kenzie

  Dec 24, 2025
  1.0
  Missing sandwich, and mayo when ticket says no mayo.
• SK

  Sire Kingsley

  Dec 18, 2025
  1.0
  I’ve never had a bad experience here until today. My order was wrong, I waited for them to remake it. It was still wrong. I just drove away, with the wrong food. The female manger was rude and her attitude was not worth the trouble of getting the correct food.
• DA

  Desire A

  Dec 18, 2025
  1.0
  I stopped by your location today between approximately 7:50–8:00 p.m. and had multiple issues with my order, followed by an unpleasant interaction with what appeared to be the female shift lead or manager. I initially went through the drive-thru and was given a chicken sandwich instead of a 10-piece spicy nugget. The rest of my order was correct. I went back through the drive-thru, explained the issue politely, and was given a 10-piece regular nugget instead. The staff at the drive-thru was kind and helpful. I then went inside to explain that the nuggets were still incorrect. The male cashier was very polite and understanding. I explained calmly that this was the third time my order had been made incorrectly and that I had ordered spicy nuggets, but received regular ones again. The female shift lead told me the nuggets were spicy. I politely explained that they were not, and that I only came back because the nuggets were for my two-year-old daughter—otherwise I would have just eaten them. She responded by saying “they’re not that spicy,” raised her voice, and aggressively threw the nuggets into the trash behind the counter. I explained that the color and taste were clearly those of regular nuggets and asked if she could please remake them correctly. She responded rudely and spoke to the employee at the nugget station with an attitude. The male cashier ultimately corrected my order and apologized. Throughout the entire interaction, I remained calm, respectful, and patient. If the cameras are reviewed, it will show that I waited politely and did not raise my voice or act disrespectfully. The shift lead’s behavior was unnecessary, aggressive, and unprofessional, especially given that the order had been made incorrectly multiple times. I work in customer service myself and understand mistakes happen. However, the way this situation was handled by the shift lead was disappointing and makes the store seem ghetto.

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