Taco Bell

2.5
599 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 25531 E. Smoky Hill Rd. in Aurora. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25531 E. Smoky Hill Rd., Aurora, CO
80016, United States

Hours

Reviews

2.5
599 reviews
5 stars
126
4 stars
72
3 stars
70
2 stars
41
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.

Order Accuracy

Many customers reported incorrect orders, missing items, and poor food preparation, leading to dissatisfaction.

Wait Times

Long wait times were frequently mentioned, with customers experiencing delays both in the drive-thru and inside the restaurant.

Food Quality

Several reviews noted issues with food quality, including small portions, incorrect ingredients, and unsatisfactory preparation.

Cleanliness

Concerns were raised about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.
  • CB
    Cassie Ber
    5 days ago
    1.0
    This place is an utter joke. I went to this location on 11/19/25 around 8:10 pm. When I pulled up I wasn’t even to the speaker before someone was screaming what can I get you in the rudest most appalling tone. When I asked for a minute I got nothing but huffs and puffs back over the mic. I placed my order and pulled around. I paid and thought nothing of this experience other than rude employees who lack customer service skills and are beyond unprofessional. She practically threw my drink and my food at me and once I had both she slammed the drive thru window in my face. I drove off and the second I got home I had realized that it was not my order at all but someone else’s, when I called the store to find a solution the same woman who “took care of me” answered and proceeded to blame me for the experience, said that it’s my fault, and she tried to get my attention before I left which was not the case. I sat at the window for a little while before driving off to place my food and drink in my car safely. She seemed appalled by me calling and even asking for a solution. She was beyond rude and come to find out this is one of the managers at this location. This is truly a reflection on her and the other employees who work there and builds an incredibly unprofessional appearance for them. Would not recommend this location by any means, terrible service, terrible employees, unsatisfactory visit.
  • LC
    Lee Carroll
    Oct 29, 2025
    4.0
    One of the finer Taco Bell experiences on offer. Strictly for the discerning palate.
  • MM
    Madison Malvitz
    Sep 10, 2025
    1.0
    First of all when i pulled up to the drive thru i didn’t even get a hi it was straight “what do you want” and then i pull up to the window and still same thing she didn’t ask me how i was doing or anything and my food was terrible the crunchwrap was soggy and poorly folded and one of the cinnabons was either half eaten or pulled apart. idk who the girl was but i literally came 30 mins ago. Overall poor seevice, they didn’t care about the presentation of my food or costumer service
  • FA
    fatima a
    Sep 7, 2025
    1.0
    I asked for some more hot sauce and i reached my bag over so she can put it in there and the mexican girl decides to throw it on the floor and roll her eyes then shut the window. hope you guys fire her
  • AA
    Alex Aa
    Sep 7, 2025
    1.0
    Yareni flore threw hot sauce at us and rolled her eyes worst customer services she should get fires immediately

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on E. Smoky Hill Rd. in Aurora?

The drive-through is open from 9:00 AM to 12:30 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Fridays and Saturdays.

Where is Taco Bell at 25531 E. Smoky Hill Rd. located?

It is located at 25531 E. Smoky Hill Rd., Aurora, CO 80016, USA.