Taco Bell

2.5
602 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25531 E. Smoky Hill Rd. in Aurora. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25531 E. Smoky Hill Rd., Aurora, CO
80016, United States

Hours

Reviews

2.5
602 reviews
5 stars
127
4 stars
72
3 stars
70
2 stars
41
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned poor food preparation, including small portions, incorrect ingredients, and unsatisfactory taste.

Long Wait Times

Many customers experienced excessively long wait times both in the drive-thru and for in-store orders, often leading to frustration.

Cleanliness

Concerns were raised about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.
  • MF
    Matteo Flores
    Dec 27, 2025
    1.0
    Crushed taco and red sauce instead of pizza sauce. Also, I paid extra for sour cream on the pizza. I used to work at Taco Bell, it's not that hard. You guys suck.
  • GR
    George Rivera
    Dec 18, 2025
    1.0
    I tried ordering a burrito through the drive-through and they would not sell it to me because they said I had to order it specifically through the app that is ridiculous
  • CG
    Claudia Gamboa
    Dec 1, 2025
    5.0
    Came by on Saturday night 11/29/25 8pm. Excelente customer service. The young man greeted us. He was patient while we order. He politely asked if he could ring us up on the counter because the register on the drive thru was not working. Older lady came and brought him our order. Everything was excellent prepared. Best taco bell I have visit on this side of Aurora. Highly recommended!
  • CB
    Cassie Ber
    Nov 19, 2025
    1.0
    This place is an utter joke. I went to this location on 11/19/25 around 8:10 pm. When I pulled up I wasn’t even to the speaker before someone was screaming what can I get you in the rudest most appalling tone. When I asked for a minute I got nothing but huffs and puffs back over the mic. I placed my order and pulled around. I paid and thought nothing of this experience other than rude employees who lack customer service skills and are beyond unprofessional. She practically threw my drink and my food at me and once I had both she slammed the drive thru window in my face. I drove off and the second I got home I had realized that it was not my order at all but someone else’s, when I called the store to find a solution the same woman who “took care of me” answered and proceeded to blame me for the experience, said that it’s my fault, and she tried to get my attention before I left which was not the case. I sat at the window for a little while before driving off to place my food and drink in my car safely. She seemed appalled by me calling and even asking for a solution. She was beyond rude and come to find out this is one of the managers at this location. This is truly a reflection on her and the other employees who work there and builds an incredibly unprofessional appearance for them. Would not recommend this location by any means, terrible service, terrible employees, unsatisfactory visit.
  • LC
    Lee Carroll
    Oct 29, 2025
    4.0
    One of the finer Taco Bell experiences on offer. Strictly for the discerning palate.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on E. Smoky Hill Rd. in Aurora?

The drive-through is open from 9:00 AM to 12:30 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Fridays and Saturdays.

Where is Taco Bell at 25531 E. Smoky Hill Rd. located?

It is located at 25531 E. Smoky Hill Rd., Aurora, CO 80016, USA.