Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 16776 East Smokey Hill Road in Aurora. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, both for in-store and mobile orders.
Food Quality
There were numerous complaints about the quality of food, including cold items, missing ingredients, and overall dissatisfaction with taste.
Cleanliness and Environment
Some customers noted cleanliness issues and uncomfortable dining conditions, such as locked restrooms and poor temperature control.
JM
Jordan Masterson
Feb 20, 2026
1.0
Go to one of the Parker Rd locations instead.
I've never had bad quality food at this location, but all the sudden the changed their menu and no longer offer items that other taco bell locations in the area have. Both locations on Parker Rd offer the Build Your Own Luxe Box which is the best deal, but for some reason this location removed it from their menu. They only offer the expensive luxe boxes with the worst items, and you can't customize them.
BH
Benjamin Hollenbeck
Feb 4, 2026
1.0
Terrible experience
HT
Henry T
Feb 3, 2026
5.0
One of the best taco bells in the area. Never messes upy order. Always quick. Also friendly staff even at 3am
JL
Justin Lombardo
Jan 22, 2026
1.0
This location has officially turned me off from ever getting Taco Bell again. I made the mistake of giving them another try since my favorite volcano sauce is back and I haven't been here for months so i figured they would improve, but I didn't get any volcano sauce on my volcano quesarito, it was red sauce which doesn't even come on it so unless they completely changed the volcano sauce (which is a bad thing on its own) then they messed up my order again. I ordered 3 things and a drink, first they tried giving me the wrong drink but that i can see so i had them change it out. So how do you mess up 2 out of 4 things?
BB
Bill
Jan 14, 2026
1.0
Easily the worst "customer service" I've received in recent memory. If you go in, all eight employees will look you directly in the eyes, but not a single one will actually acknowledge you or attempt to help you. I have literally stood there for five minutes for a pick up order that they set in the drive thru. So my order was ready, but since no one even tried to talk to me, my order just sat there. The only reason I occasionally return is because of how close to my house it is. And more often than not, something in your order is wrong, so you always have to stop and check everything. I highly DO NOT RECOMMEND.