Service Issues
Customers frequently reported long wait times, unresponsive drive-thru service, and incorrect orders, indicating a lack of training and efficiency among staff.
Food Quality
Many reviews highlighted poor food quality, including cold and improperly prepared items, with some customers expressing concerns about freshness and taste.
Customer Experience
Several customers mentioned rude or unhelpful staff, leading to negative experiences, while a few noted positive interactions with specific employees.
App and Ordering Problems
Issues with app orders, including incorrect charges and cancellations, were commonly reported, leading to frustration among customers.
Cleanliness and Environment
Some reviews pointed out cleanliness issues at the location, including unsanitary conditions and a lack of proper facilities for customers.