Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the burgers for being delicious, flavorful, and well-prepared, with specific mentions of gluten-free options and the smashfries.
Service Excellence
Many reviews highlighted exceptional service from staff members, particularly Lilly, who was noted for her friendliness, attentiveness, and professionalism.
Cleanliness
The restaurant was consistently described as clean and well-maintained, contributing to a positive dining experience.
Staffing Issues
Some customers reported long wait times and understaffing, which affected service speed, although staff managed to maintain a positive attitude.
LT
Leila Trujillo
2 days ago
4.0
The place was clean, the food was very good, the staff was friendly and nice. I am not giving it a high rating because it took the cashier over 10min to take my order. I could see how busy she was. My husband and I were going to leave, but she came over and was very nice and friendly, and took our order. Apologized for the delay. The issue to me is management or the owners not providing help to the workers.
BD
brandi dixon
6 days ago
5.0
Customer service was amazing. Love the atmosphere that Dornee provides even during a rush she was kind and patient and still met the needs of everyone.
MM
Maribel Medel
6 days ago
5.0
Dornee' at Smash Burger provided exceptional service! She was friendly, patient, and attentive, making sure my order was perfect. The burger was delicious, and her attention to detail really stood out. Highly recommend visiting and hoping you get served by Dornee'!
KG
KK garcia
Jan 5, 2026
5.0
If you go to Smashburger and Tavrina is working, you’re winning already.
Amazing energy, super friendly, and actually makes you feel welcome instead of rushed. My order was perfect, the food was hot and fresh, and Tavrina’s customer service honestly made the whole experience better.
You can tell she takes pride in what she does , that kind of service is rare these days. Smashburger is lucky to have her. I’ll definitely be back!
JM
Joe McBreen
Jan 3, 2026
5.0
This was a really pleasant surprise, but the biggest surprise of all was the amazing customer service that Jesus extended. He was professional, polite, and everything you'd want in an employee.
Smashburger provides handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday, and Sunday; and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services. You can order online via their website or app for quick pickup or delivery.
Where is Smashburger located?
Smashburger is located at 13700 E Colfax Ave., Suite K, Aurora, CO 80011, USA.
Can I order from Smashburger using a mobile app?
Yes, you can order from Smashburger using their app available on the Apple App Store.
Does Smashburger provide options for vegetarian customers?
Yes, Smashburger serves vegetarian options to accommodate different dietary preferences.
Is Smashburger suitable for families with children?
Yes, Smashburger welcomes families and offers high chairs and a children's menu.
What nearby restaurants can I visit along with Smashburger for more dining options?
Nearby restaurants include Cupbop Korean BBQ in a Cup, Jersey Mike's Subs, Which Wich, Nom Nom Asian Grill, Anthony's pizza, Blazing Bird, Noodles & Company, and Chipotle Mexican Grill for a variety of dining experiences.
Are there any nearby parks where I can relax after dining at Smashburger?
Yes, Freedom Park is located nearby, providing a great spot to relax and enjoy outdoor activities after your meal at Smashburger.
What financial services are close to Smashburger if I need to run errands before or after dining?
Bellco Credit Union is nearby, offering credit union and ATM services for your convenience when visiting Smashburger.