Smashburger

4.2
1958 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
13700 E Colfax Ave., Aurora, CO
80011, United States

Hours

Reviews

4.2
1,934 reviews
5 stars
1,127
4 stars
409
3 stars
178
2 stars
76
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers for being delicious, flavorful, and well-prepared, with specific mentions of gluten-free options and the smashfries.

Service Excellence

Many reviews highlighted exceptional service from staff members, particularly Lilly, who was noted for her friendliness, attentiveness, and professionalism.

Cleanliness

The restaurant was consistently described as clean and well-maintained, contributing to a positive dining experience.

Staffing Issues

Some customers reported long wait times and understaffing, which affected service speed, although staff managed to maintain a positive attitude.
  • LT
    Leila Trujillo
    2 days ago
    4.0
    The place was clean, the food was very good, the staff was friendly and nice. I am not giving it a high rating because it took the cashier over 10min to take my order. I could see how busy she was. My husband and I were going to leave, but she came over and was very nice and friendly, and took our order. Apologized for the delay. The issue to me is management or the owners not providing help to the workers.
  • BD
    brandi dixon
    6 days ago
    5.0
    Customer service was amazing. Love the atmosphere that Dornee provides even during a rush she was kind and patient and still met the needs of everyone.
  • MM
    Maribel Medel
    6 days ago
    5.0
    Dornee' at Smash Burger provided exceptional service! She was friendly, patient, and attentive, making sure my order was perfect. The burger was delicious, and her attention to detail really stood out. Highly recommend visiting and hoping you get served by Dornee'!
  • KG
    KK garcia
    Jan 5, 2026
    5.0
    If you go to Smashburger and Tavrina is working, you’re winning already. Amazing energy, super friendly, and actually makes you feel welcome instead of rushed. My order was perfect, the food was hot and fresh, and Tavrina’s customer service honestly made the whole experience better. You can tell she takes pride in what she does , that kind of service is rare these days. Smashburger is lucky to have her. I’ll definitely be back!
  • JM
    Joe McBreen
    Jan 3, 2026
    5.0
    This was a really pleasant surprise, but the biggest surprise of all was the amazing customer service that Jesus extended. He was professional, polite, and everything you'd want in an employee.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger provides handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger?

Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday, and Sunday; and from 10:30 AM to 10:00 PM on Friday and Saturday.