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Smashburger

4.2
(1940 reviews)

Business Details

13700 E Colfax Ave., Aurora, CO
80011, United States
(720) 505-4605

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
13700 E Colfax Ave., Aurora, CO
80011, United States

Hours

Reviews

4.2
1,940 reviews
5 stars
1,132
4 stars
409
3 stars
177
2 stars
75
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Dornee, Tavrina, and Lilly, highlighting their patience and willingness to help.

Food Quality

The food received positive feedback for being delicious and fresh, with specific mentions of the burgers and fries.

Staffing Issues

Several reviews noted understaffing during busy times, leading to delays in service and order taking.

Cleanliness

Customers appreciated the cleanliness of the restaurant, including the dining area and restrooms.
  • RH
    Rick Hill
    Feb 22, 2026
    5.0
    This location was amazing. The cashier Lambo was polite, courteous, and extremely patient while taking our big, dine-in order for six customers. The food came out very fast and was very delicious. I highly recommend this spot if you have a taste for a good burger with fries or tots!
  • BB
    Beth Boyens
    Feb 21, 2026
    5.0
    Tavrina was great! They were understaffed and she still went out of the way to make sure we were happy with our meal and had what we needed
  • KG
    Kala Hudson Graves
    Feb 19, 2026
    5.0
    We decided on Smashburger for lunch, and this was a delicious choice. Tabrina was slammed, but the service was still excellent. The food was fresh and tasty. The tables and restrooms were clean. Highly recommend.
  • KC
    Kristy Crooks
    Feb 18, 2026
    1.0
    Just stood in the register line behind a man and woman. No one was at the register and there were no other customers. I waited about 3 minutes, watching as 2 different employees in the kitchen looked out at us, finally one came out, but walked right past us, saying someone would be right with us. Waited another minute, then left. The couple left right after I did. Whoever owns or manages this franchise should do better.
  • MT
    Melvin Thomas
    Feb 13, 2026
    1.0
    Terrible service. Literally stood in an empty dining room waiting to order for 10 minutes while people in the back ignored me. I yelled “you have customer’s” several times but no one came out to take my order. Friday night staff at 8pm on Feb 13th is the worst crew.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger provides handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger?

Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday, and Sunday; and from 10:30 AM to 10:00 PM on Friday and Saturday.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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