Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service from staff members like Dornee, Tavrina, and Lilly, highlighting their patience and willingness to help.
Food Quality
The food received positive feedback for being delicious and fresh, with specific mentions of the burgers and fries.
Staffing Issues
Several reviews noted understaffing during busy times, leading to delays in service and order taking.
Cleanliness
Customers appreciated the cleanliness of the restaurant, including the dining area and restrooms.
RH
Rick Hill
Feb 22, 2026
5.0
This location was amazing. The cashier Lambo was polite, courteous, and extremely patient while taking our big, dine-in order for six customers. The food came out very fast and was very delicious. I highly recommend this spot if you have a taste for a good burger with fries or tots!
BB
Beth Boyens
Feb 21, 2026
5.0
Tavrina was great! They were understaffed and she still went out of the way to make sure we were happy with our meal and had what we needed
KG
Kala Hudson Graves
Feb 19, 2026
5.0
We decided on Smashburger for lunch, and this was a delicious choice. Tabrina was slammed, but the service was still excellent. The food was fresh and tasty. The tables and restrooms were clean. Highly recommend.
KC
Kristy Crooks
Feb 18, 2026
1.0
Just stood in the register line behind a man and woman. No one was at the register and there were no other customers. I waited about 3 minutes, watching as 2 different employees in the kitchen looked out at us, finally one came out, but walked right past us, saying someone would be right with us. Waited another minute, then left. The couple left right after I did. Whoever owns or manages this franchise should do better.
MT
Melvin Thomas
Feb 13, 2026
1.0
Terrible service. Literally stood in an empty dining room waiting to order for 10 minutes while people in the back ignored me. I yelled “you have customer’s” several times but no one came out to take my order. Friday night staff at 8pm on Feb 13th is the worst crew.
Smashburger provides handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger?
Smashburger is open from 10:30 AM to 9:30 PM Monday to Thursday, and Sunday; and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services. You can order online via their website or app for quick pickup or delivery.
Where is Smashburger located?
Smashburger is located at 13700 E Colfax Ave., Suite K, Aurora, CO 80011, USA.
Can I order from Smashburger using a mobile app?
Yes, you can order from Smashburger using their app available on the Apple App Store.
Does Smashburger provide options for vegetarian customers?
Yes, Smashburger serves vegetarian options to accommodate different dietary preferences.
Is Smashburger suitable for families with children?
Yes, Smashburger welcomes families and offers high chairs and a children's menu.
What nearby restaurants can I visit along with Smashburger for more dining options?
Nearby restaurants include Cupbop Korean BBQ in a Cup, Jersey Mike's Subs, Which Wich, Nom Nom Asian Grill, Anthony's pizza, Blazing Bird, Noodles & Company, and Chipotle Mexican Grill for a variety of dining experiences.
Are there any nearby parks where I can relax after dining at Smashburger?
Yes, Freedom Park is located nearby, providing a great spot to relax and enjoy outdoor activities after your meal at Smashburger.
What financial services are close to Smashburger if I need to run errands before or after dining?
Bellco Credit Union is nearby, offering credit union and ATM services for your convenience when visiting Smashburger.
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Certified March 01, 2026Yext Knowledge Graph
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