Pizza Hut

Reviews

• RM

  Richard M.

  2 days ago
  1.0
  Use to love Pizza Hut, but this place is not what it used to be... and I think it has to has to due with the poor service here🤷‍♂️
• TP

  Troy Parson

  Nov 16, 2025
  1.0
  I would say this was one of the worst experiences we have had. One of the pizzas crust was mostly raw dough. The othe pizza was cold. Not impressed we haven't tried pizza hut in a few years and probably won't again. Lesson learned.
• NG

  Nicole Galindo

  Nov 11, 2025
  1.0
  This is my consumer experience from this past Saturday (11/9). It is a lengthy post, but I want to detail the whole process so consumers know what to expect. This is my first AND last experince at this location. I ordered delivery online and the tracker appeared to show the process moving pretty quickly. This Pizza Hut location uses a 3rd party service to deliver your food. Although the tracker showed the delivery driver was close to me, the individual went out of their way to delivery another order much further away from my address. By the time I got the delivery it was cold AND it wasn't even my order. The driver had swapped the orders. I realized before the driver left and ran out to tell him that it was not my order. He said he couldnt do anything (3rd party) and I needed to call the store. I tried to call the store, but this location ALSO uses a call center so I couldn't even talk to anyone at the actual store location (even though they list the phone number like its the physical store). The call center couldn't get through to the store either. They stated all they could do was leave messages and hope for a call back (so zero resolution for a wrong order). I ended up driving the wrong delivery to the store location so I could cancel the order in person and get a refund. While I was there, the shift manager (Heather Q.) told me I couldnt cancel the order because my "correct" order was already on the way, even though another 3rd party delivery driver was actually in the store at the time waiting for my order. Once she realized that my "correct" order wasnt even ready, nor was it on the way, she told me I could cancel the order, but they couldnt do anything until the end of the night when they "reconcile" the books and place my order as undeliverable. The charge on my credit card was supposed to drop off since it was "pending". Instead I check my account today and I was still charged. I initiated a dispute on the charge since my only recourse is to call a pizza hut call center and leave messages and hope someone gets back to me.
• BM

  Brittney Munoz

  Oct 22, 2025
  1.0
  Terrible greasy pizza, super rude costumer service. The manger she was the absolute worse. Nasty floor and saw a rat outside their store absolutely disgusting the employees too
• AK

  ANITA KHALDY-KEHMEIER

  Oct 12, 2025
  1.0
  The worst ordering and food experience ever. We placed an order at 2:00 pm. We got the pizza and it was dry, had no cheese nor sauce even after I paid for extra cheese. We called the manager and we were told that they had another pizza on its way to us and it would not cost us. The pizza was delivered but the lady wanted to be paid. So we had to call Pizza Hut again. An order was taken at 3:30 pm. It is 8:12 pm now and I got talked down by an angry manager. My husband and I are doctors and we really do not have 4 hours to spare on delivery issues. I ended up being placed on hold for about an hour.

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