Pizza Hut

3.1
456 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 18187 E Hampden Ave in Aurora, CO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
18187 E Hampden Ave, Aurora, CO
80013, United States

Hours

Reviews

3.1
456 reviews
5 stars
169
4 stars
58
3 stars
37
2 stars
41
1 star
151

What are people saying?

AI-generated from recent customer reviews

Order Issues

Numerous customers reported problems with incorrect orders, missing items, and long wait times for both delivery and pickup.

Customer Service

Feedback indicates a lack of responsiveness and professionalism from staff, with several customers feeling ignored or treated rudely.

Food Quality

Many reviews highlighted dissatisfaction with the quality of food, including cold pizzas, incorrect toppings, and overall poor taste.

Delivery Problems

Customers frequently experienced issues with delivery, including late arrivals, cold food, and miscommunication with delivery services.
  • AA
    Angelina
    Jan 4, 2026
    1.0
    Worst pizza place we’ve ever been. -smells like fish in the shop -garbage on the floor where customers walk in -unfriendly staff -Dust and dirt all over the place - disgusting pizza TERRIBLE! We’re so disappointed.
  • JR
    James Romero
    Dec 19, 2025
    1.0
    I ordered a simple pepperoni pizza with wings. Pay the delivery fee and tip the driver. After an hour my order was still not ready and the doordash delivery driver that was delivering my order at him for me apparently they can't work the "wing machine" I called the store multiple times trying to speak with someone to get an update somehow the store blocked my number so as soon as I dialed it it hung up. I tried to reach corporate office and customer service of Pizza Hut but it gets you nowhere it just says call the store you ordered from. Really the worst and all around the worst and terrible experience. The best thing that could happen is I get my pizza with no wings that I already paid for and no one to talk to about a refund
  • EG
    Emilio Gaudin
    Dec 10, 2025
    1.0
    I have been coming to this pizza hut for years and they always manage to do wrong with my order and it’s always the simplest thing. I always want extra sauces on pizza because if not it’s too dry and they ALWAYS manage to not put extra sauce. It’s a simple instruction and they have always been doing this to me for years and I have never complained about it until now. The Pizza Hut on Iliff always impressed me. I’ve done 20 orders there now and they have not let me down especially on something so simple. If you want something done right go to Iliff.
  • EC
    Emma Carlson
    Nov 29, 2025
    1.0
    Hire more drivers and in store employees. Stop being so cheap and ruining our experience with DoorDash. I’ve done everything from picking up to having delivery… It shouldn’t take an hour and a half to get a Pizza. We can tell when a pizza has been sitting for 30+ minutes. Disgusting. Hire more people. Better management. The in store employees are doing their best but whoever owns this place needs to stop looking at dollar signs and start thinking about overall quality. It starts at the top. I hope to come back to this review and give you a 5 star rating in the future. Thank you for responding
  • KM
    Katherine McCain
    Nov 15, 2025
    1.0
    I went into my neighborhood Pizza Hut after placing a carryout order for just a flatz pizza. There was a man assisting a customer at one register, and a woman standing at the other, I stood in front of the woman, she walked off, a man came in after me and the man at the first register assisted him. When he was done with the customer I informed him the aforementioned and told him the woman was rude and I was before the man he just assisted, no response, asked my name, provided it, then he requested my number, provided that as well, since I was overlooked I said to the man , if my order is not ready, I will take a refund, he said okay it'll take 7-10 business days, I inquired why and while still in mid sentence, he started stating their refund policy, at this point, I'm upset because this is just ridiculous, told him we both cannot speak at the same time and if me, the customer is speaking, maybe he should be quiet and listen. He kept talking over me to which a female with burgundy hair came over and stated she is the manager, and the first thing I can do is calm down, I'm not hollering but I am rightfully upset as I forgot to mention the initial woman came back to the second register and started assisting someone else, I had informed her that when I came in I stood right in front of her and she walked off and that was rude, she laughed it off and I told her it was not funny. Please understand that had she not laughed in my face and he had not spoke over me, and then the so call manager tell me to calm down, I would not have got upset. We're talking about 1 little flatbread pizza. I was told he would give me a refund and to not come back into the store again, best believe, I won't ever order from Pizza Hut or visit that store ever again. This could have been a teachable moment for both employees but turned into a lost customer for life and I mean that, I don't go where I'm not welcome.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

This Pizza Hut is located at 18187 E Hampden Ave, Aurora, CO 80013.

What are the hours of operation for delivery and takeout services?

Delivery and takeout services are available Monday through Thursday and Sunday from 9:00 AM to midnight, and Friday and Saturday from 9:00 AM to 1:00 AM.