Papa Johns Pizza

2.5
328 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Aurora, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Aurora pizza for any occasion. Call us for pizza delivery in Aurora or stop by 10551 E. Garden Dr for carryout to order the best pizza in Aurora, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10551 E. Garden Dr, Aurora, CO
80012, United States

Hours

Reviews

2.5
328 reviews
5 stars
97
4 stars
25
3 stars
14
2 stars
17
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of calls being ignored or abruptly ended.

Food Quality

The quality of the pizza was frequently criticized, with reports of undercooked, stale, or poorly assembled pizzas.

Delivery Issues

Numerous complaints about delayed or incorrect deliveries, often involving DoorDash, with some orders never arriving.

Cleanliness Concerns

Several reviews highlighted unsanitary practices among staff, including improper food handling and lack of hygiene.

Positive Staff Experiences

Despite negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
  • JJ
    Jeff Brown Jr
    Nov 4, 2025
    5.0
    This location was really good and actually made the pizza how I wanted it done
  • FS
    Farhad Sarwari
    Oct 29, 2025
    1.0
    All of the toppings were thrown at the center. Definitely not a new york style, won’t order again.
  • AG
    Albert Gallegos
    Oct 1, 2025
    5.0
    The staff is great very helpful and accommodating the food is great and they truly try to make sure that you're order is correct and ready on time 😄
  • YI
    Y3s Itsme
    Sep 11, 2025
    1.0
    Wish I could give them zero stars. The store manager he is rude. The photo of the girl attached was making pizza dough with her hands while handling cash at the register, touching the credit card machine and had the pizza dough up against her clothes never washed her hands, sanitized them or nothing. This same girl stated she was the store manager when I asked for a manager to express my concerns. Then a few minutes later, in walked some guy with no teeth and an attitude and said he was the manager. When concerns was expressed to him about her handling the food products he said we sanitize the register every day so technically it is clean. She was rubbing her face, fixing her hat and her hair. she’s really nasty. She’s rude and doesn’t even know about the products that she’s selling or the pricing, nothing. I would never ever spend another dollar in this place. Corporate needs to look into this store. Not to mention, she overcharged me, and when I tried to show her on the receipt that she did, she caught an attitude and tried to kick me out the store. Then once she actually looked, she realized that she did overcharge me and tried to apologize.
  • RM
    Ranisha Mckinnies
    Aug 19, 2025
    5.0
    Remarkable changes at this location, great customer services, and the food is great. The GM John is awesome and was very respectful to me, and the best part is the store was exceptionally cleaned to perfection.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Aurora, CO?

Papa Johns Pizza delivers from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer takeout services?

Yes, Papa Johns Pizza in Aurora, CO offers takeout from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.