Papa Johns Pizza

2.7
195 reviews
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Business Details

20941 E SMOKY HILL RD, Aurora, CO
80015, United States
(720) 870-7474
https://locations.papajohns.com/united-states/co/80015/aurora/20941-e-smoky-hill-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Aurora, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Aurora pizza for any occasion. Call us for pizza delivery in Aurora or stop by 20941 E SMOKY HILL RD for carryout to order the best pizza in Aurora, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
20941 E SMOKY HILL RD, Aurora, CO
80015, United States

Hours

Reviews

2.7
195 reviews
5 stars
65
4 stars
19
3 stars
8
2 stars
6
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported extremely poor customer service, including being hung up on, unresponsive staff, and rude management.

Delivery Issues

Many reviews highlighted significant delays in delivery, with some customers waiting over two hours for their orders, often receiving cold or incorrect food.

Food Quality

Several customers complained about the quality of the food, including undercooked pizzas, incorrect orders, and missing items.

Staff Behavior

There were multiple mentions of unprofessional behavior from staff, including rudeness and lack of accountability for mistakes.

Order Accuracy

Customers frequently experienced issues with order accuracy, receiving wrong items or incomplete orders.
  • TC
    Trace Cowan
    Oct 8, 2025
    5.0
    The coffee was fresh and hot.
  • DC
    Dream Cloud
    Oct 8, 2025
    1.0
    Ordered delivery through the app and after 50 minutes, 2 phone calls no answer, delivery driver kept changing? I had no idea what was going on and then out of nowhere they cancelled my order.
  • NF
    No name found
    Sep 20, 2025
    4.0
    Not much to the location but i generally have good experiences.
  • NT
    Nonombre Toth
    Sep 9, 2025
    4.0
    Great customer service
  • RM
    ro ma
    Sep 9, 2025
    5.0
    I read a ton of horror stories on past reviews and was hesitant to order delivery, but I'm sick in bed and decided to risk it. Very happy with the food and the service, the pizza was exactly as ordered and cooked correctly, the delivery was done with DoorDash which I thought would be an issue, but the delivery lady was very sweet and brought the pizza over very quickly and with no issue. Very happy that I decided to order, was tasty and everything was just as it was meant to be.
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Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for Papa Johns Pizza in Aurora, CO?

Papa Johns Pizza is open daily from 9:30 AM to midnight, except on Fridays and Saturdays when they stay open until 1:00 AM.

Does Papa Johns Pizza in Aurora offer delivery services?

Yes, Papa Johns Pizza in Aurora offers delivery services including no contact delivery to ensure safe and convenient ordering.