Panera Bread

3.6
688 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aurora is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
23950 E Smoky Hill Rd, Aurora, CO
80016, United States

Hours

Reviews

3.6
688 reviews
5 stars
305
4 stars
122
3 stars
77
2 stars
63
1 star
121

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Quality

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted inconsistent service and long wait times.

Cleanliness

Multiple reviews indicated that the dining area and bathrooms were often dirty, which negatively impacted the overall experience.

Food Quality

Customers expressed disappointment in the declining quality of food, citing issues such as burnt items, small portions, and high prices.

Menu Changes

Frequent complaints were made about the removal of popular menu items and the introduction of less desirable options, leading to customer dissatisfaction.
  • SW
    Sydney Williams
    2 days ago
    1.0
    This location is awful. The drive through takes 20 minutes every time I’ve come here. Most recently, I sat in the drive through for 26 minutes and they handed me a FROZEN and completely uncooked sandwich. Disgusting.
  • TG
    Trent Gardiner
    4 days ago
    1.0
    The restaurant was barren o. The shelves. The dining area was filthy as was the drink station. The food was made haphazardly and without care. I’m extremely disappointed in the restaurant. The franchise owner needs to show up and fix or close this restaurant.
  • AJ
    Andrew Jung
    5 days ago
    5.0
    I truly love every single of the employees and staff working here. Truly this is by far the best Panera with quality food and wonderful service they provide everytime I go through drive through or dine in! Katie the manager really made my day when I was feeling down she managed to help fix an error with my online order that wasn’t working from my end! I would highly recommend this restaurant. I will always be coming here for because the food is seriously fresh and tastes amazing everytime. No complaint to even report at this restaurant! Please give recognition to every single on of these amazing staff at this location Panera I will continue to willingly give my best reviews for them! Thank you guys for treating me with such priority and sincerity.
  • NR
    N R
    6 days ago
    2.0
    We’ve been coming to Panera for years, but lately the quality just hasn’t been the same. The staff is always friendly, but the food itself isn’t what it used to be. For example, on our most recent visit I ordered the BBQ chicken sandwich and received one large chunk of chicken instead of shredded chicken. My soup was lukewarm, and the baguette tasted like it had just come out of the freezer instead of being warmed. For the prices they charge and their promise of fresh, well-prepared food, it was really disappointing.
  • FA
    Faith Aschenberg
    Nov 4, 2025
    2.0
    Every time I have come, they have either given me the wrong order or something is missing and they make me pay for it again

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Aurora, CO?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.