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On The Border Mexican Grill & Cantina

3.9
(1325 reviews)

Business Details

6369 S Southlands Pkwy, Aurora, CO
80016, United States
(720) 583-7660
https://www.ontheborder.com/locations/smoky-hill/

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
6369 S Southlands Pkwy, Aurora, CO
80016, United States

Hours

Reviews

3.9
1,325 reviews
5 stars
628
4 stars
309
3 stars
164
2 stars
89
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the margaritas and fajitas, but there were complaints about incorrect orders and inconsistent quality.

Service Issues

Many reviews highlighted slow and inattentive service, with some customers feeling ignored or neglected by staff.

Atmosphere

The restaurant was noted to be quiet or empty at times, leading to concerns about its popularity and overall ambiance.

Staff Performance

While some servers received praise for their attentiveness and friendliness, others were criticized for being overwhelmed or unprofessional.

Cleanliness Concerns

Several customers reported issues with cleanliness, including dirty tables and unsanitary conditions.
  • TT
    TheBlackOrg
    Feb 25, 2026
    5.0
    The service is fantastic, they help you immediately and have a pleasant smile, and the atmosphere is great. I definitely recommend it if you want to go with your family or even alone.
  • ZS
    Zach Schreurs
    Feb 14, 2026
    5.0
    Food was pretty good but let me tell you the flight of margaritas for $12 bucks!!! Yeah I'd go back just for those!! They were DELICIOUS!😁
  • KC
    Katy Conin
    Feb 3, 2026
    5.0
    Very fast service, good food, server was a little off her game, but turned out all good in the end.
  • MR
    Monica Richardson
    Jan 19, 2026
    5.0
    My family’s always so upset to see this place so empty, but the food is amazing, they had the game on, and the staff is always so amazing and friendly, especially Anika! She’s so sweet and so pretty, amazing hostess!
  • SN
    Sarita Nunez
    Jan 17, 2026
    1.0
    I want to say I love on the Border! However, on the border Southlands does not meet the expectations of On the Border! 1st the restaurant was empty 2nd - we were sat at the bar area and TV was so laud, we asked to be moved to a different area Hostess was very nice, we sat and chips and salsa were served immediately- And so we waited…..and waited…and waited… waited some more- meanwhile we saw our waitress (proudly wearing her Broncos shirt! Go broncos!!!) go by several times- not once she said: I will be right with you guys! Literally we felt ignored. Waited some more and my husband said: now I know why this place is empty - then I looked at the reviews and read : food is good service is not- We saw the waitress go by twice again and then we decided to get up - we asked if we owed anything for chips and salsa to hostess, she didn’t know- then someone else came, she asked and we were told no - they didn’t ask why we were leaving or if everything was ok? So I turned around and said: our waitress never came around and we been waiting for a while! So we left So 3rd - our waitress never came to our table waited too long - Short staff? Ummm no- there was plenty of staff. Busy? Restaurant was very empty! Staff on break? Waitress could of said something- I can see this place going down very quickly - if service doesn't turn around and starts caring for their customers - Such a sad experience! So we end up eating at Red Lobster- great service/ fast and food was delicious - our waitress America was amazing!

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the regular operating hours for On The Border Mexican Grill & Cantina?

The restaurant is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Brand Certified Facts from On The Border Mexican Grill & Cantina

On The Border Mexican Grill & Cantina partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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