McDonald's

3.2
487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21659 E Quincy Ave, Aurora, CO
80013, United States

Hours

Reviews

3.2
487 reviews
5 stars
173
4 stars
77
3 stars
71
2 stars
30
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow order fulfillment, and incorrect orders.

Food Consistency

The quality of food varied significantly, with some customers receiving fresh meals while others reported undercooked or stale items.

Cleanliness

While some reviews praised the cleanliness of the location, others noted unsanitary conditions, particularly in the dining area.

Management Issues

Several customers expressed concerns about management and employee training, indicating a need for better oversight and staff performance.

Customer Experience

Positive experiences were noted for friendly staff and efficient service, but these were overshadowed by numerous complaints about order accuracy and service speed.
  • C3
    CO 303
    4 days ago
    1.0
    Just look at the picture. This is the second time.
  • AS
    Ayden Seipp
    Dec 25, 2025
    1.0
    Worst mcdonalds closed when they say they are open and when they are open the lazy employees just smoke in the back instead of doing their job making food as slowly as they can and getting orders wrong😭
  • BK
    Byron Kenard
    Dec 22, 2025
    1.0
    Incompetence at its best!
  • ZD
    Zakk Davis
    Dec 6, 2025
    1.0
    Employees aren't properly trained. When the system goes down, they should notify door dash / uber eats / (other delivery partners) ect.... instead they shove their head up their boootay and do nothing. A 30 second phone call could have saved me my time, energy, gas, and some sanity. By reading the comments, you guys are really just going downhill anyway.. that means new management is needed!
  • ND
    Nick Doll
    Dec 4, 2025
    3.0
    Hate the AI screens. Makes the business faceless and sterile like I'm in a computer. Would rather interact with people. Will not be back.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Aurora, CO?

The restaurant is open for dining from 6:00 AM to 10:00 PM Monday through Thursday and on Sunday, and operates 24 hours on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru opens at 5:00 AM and closes at midnight from Monday to Thursday and on Sunday. On Friday and Saturday, it is open 24 hours.