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McDonald's

3.2
(492 reviews)

Business Details

21659 E Quincy Ave, Aurora, CO
80013, United States
(720) 459-8650
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21659 E Quincy Ave, Aurora, CO
80013, United States

Hours

Reviews

3.2
492 reviews
5 stars
173
4 stars
78
3 stars
71
2 stars
31
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food was inconsistent, with complaints about stale items, incorrect orders, and undercooked food.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.

Staff Performance

Some employees received praise for their friendliness and helpfulness, but many reviews highlighted unprofessional behavior and lack of training.

Technology Issues

Customers experienced problems with the mobile app and self-service kiosks, leading to frustration and delays.
  • RR
    Robin
    1 day ago
    1.0
    I had two Qtr Pounders from this McDonald's which were severely undercooked.
  • BH
    bdog hawk
    Feb 10, 2026
    2.0
    The food was missing ingredients and there was nobody to take payment And those that are there to take payments or orders don't speak any English
  • DN
    David Nenno
    Feb 1, 2026
    1.0
    Way to go McDonald's you have a guy standing there all day to tell people to check themselves out instead of just doing it, glad I went somewhere else.
  • C3
    CO 303
    Jan 8, 2026
    1.0
    Just look at the picture. This is the second time.
  • AS
    Ayden Seipp
    Dec 25, 2025
    1.0
    Worst mcdonalds closed when they say they are open and when they are open the lazy employees just smoke in the back instead of doing their job making food as slowly as they can and getting orders wrong😭

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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