Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported incorrect orders and issues with missing items, particularly in drive-thru and mobile orders.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or unsatisfactory meals, while others praised fresh and hot food.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Technology Issues
Customers expressed frustration with the ordering kiosks, including difficulties in usage and receipt printing problems.
HH
Holly Huth
Jan 5, 2026
1.0
Wont be back to this mcdonalds. The manager is absolutely horrible and rude. This was my second dealing with her. When she brought out my food, I said I had ordered a sauce. Then she repeated it back to me turned and walked away. I finally went up to the counter and waited until someone finally saw me and asked for the sauce. Never saw the manager again..
B3
Big_305 -303
Dec 22, 2025
1.0
The worst McDonald's ever, you need order your self, didnt get a recite. No one talks English. Food wasn't correct and I asked to be fixed, it's like talking to the wall. Never coming here again .
What happen to
Have it your way?
JH
Jeremy H
Dec 14, 2025
1.0
Don’t wink at my girl
CD
Carlos D
Dec 7, 2025
1.0
Can’t open a kiosk to pay cash inside. The heck happened to Mc D’s? Wanted to pay in cash and only directed me to the kiosk. Lady could not provide feedback as to why the counter was closed. No customer service at all. Seemed rather annoyed that I asked. Won’t come here again.
TD
Thiago Diaz
Nov 21, 2025
1.0
Se ponen a limpiar en la tarde??? Se supone q tiene q ser de mañana y antes de cerrar