Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, wrong orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the taste and freshness.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative overall impression.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others highlighted disrespectful interactions and poor management.
Technology Problems
Issues with ordering kiosks and mobile app orders were frequently mentioned, causing confusion and dissatisfaction among customers.
TD
Thiago Diaz
3 days ago
1.0
Se ponen a limpiar en la tarde??? Se supone q tiene q ser de mañana y antes de cerrar
CD
charley dickinson
Nov 17, 2025
1.0
It's McDonalds. Order at kiosk, no receipt. Poor guy worked for 10 minutes to finally get me a receipt (and of course by then, food was COLD)
JS
Jeff Schumacher
Nov 17, 2025
1.0
Poor service. Computer system is down for online orders. Took my money but didn’t give me food. Waste of time and money.
CC
Carolyn
Oct 29, 2025
4.0
The last few times I’ve gone to this location, the coke tastes like it has eucalyptus or something like that added to it. It’s gross.
JN
Jason O. Nungesser
Oct 18, 2025
2.0
Three people were in the lo by waiting for a staff member ro poke their head around the corner and address issues we were all having. Three people!
The kiosk didn't print a receipt. Without a receipt I have no record of the transaction nor can I complete these surveys about how poor the service was here.
The employee who came to the register to help people was extremely indifferent to being in the building, but at least he did his job without a fuss. The manager, on the other hand, seemed annoyed that I asked for a receipt. As though printing a receipt was somehow inconvenient for her. Well, not getting a receipt was inconvenient for me.
I keep forgetting not to come to this McDonalds.
As I'm going through this process I remembered how much I hate coming to this McDs, and it's been 6 months, or so, since I've been here.
For nearly the dame amount I could have gone to Village Inn or elsewhere and had a better experience. For less, Ai could have eaten at a gas station.