McDonald's

3.4
1711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3151 N Airport Blvd, Aurora, CO
80011, United States

Hours

Reviews

3.4
1,711 reviews
5 stars
588
4 stars
354
3 stars
297
2 stars
145
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of assistance.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the freshness of the food, others reported cold or overcooked items.

Management Issues

Reviews indicated problems with management, including rude behavior from managers and lack of staff training.
  • AC
    amani claire
    Nov 17, 2025
    1.0
    Always Check ur bag before u leave, I order nuggets with BBQ sauce, guess what they forgot, and no napkins. Manager having attitude before their drive thru employee make a mistake and blame it on the app. Do better...
  • SS
    Santos S
    Nov 14, 2025
    1.0
    A very bad experience. The lady on the loudspeaker gives bad directions in a terrible and bad-tempered way, and the other lady inside is in the same bad mood.And they're forced to eat, like they're being forced. I don't understand why, because it's Friday they must be happy. How awful, McDonald's! I'm really not coming back here. McDonald's should pay attention to the people they hire, since young people often have a better attitude and a more cheerful lifestyle than older people, as is the case in many McDonald's.
  • OG
    Omar Gaxiola
    Oct 31, 2025
    2.0
    messed up my breakfast order, i even asked her i ordered a large coffee and she insisted the medium coffee was mine. ordered a Bacon biscuit and they gave me a mcmuffin. i did get my hashbrown though.
  • JR
    Joelle Reed
    Oct 29, 2025
    1.0
    Horrible service!!! Made order in the app and I never got an order code to give to the drive thru but was charged. Nicely explained the situation and what my order was, showed the charge but the employees refused to listen, told me it was at a different location, rude and zero help. They refused to make my order and went as far as to threatened that if I don’t move my vehicle that they’d call the police. All I am trying to do is get my food that was already ordered and charged for my toddlers. No customer service, absolutely no respect or common sense. After leaving,I went back on app and saw that my order was then cancelled but not on my end. Ridiculous. Zero stars- DO NOT RECOMMEND!!!
  • RG
    Ruth Ginsburg
    Oct 28, 2025
    1.0
    UPDATE*******The CORPORATE REPLY below says to go their website to report this - I DID ALREADY** Your website tells customers to GO BACK TO THE STORE. Nope. Not driving 2 hours for a $6 refund, friend. Disputed the charge with my bank already******** RIDICULOUS. Original Review: I purposely use the mobile app so that there is no miscommunication in an Order… And yet these people still try to tell me that I got some spicy chicken something or another and when I showed her my screen with my actual correct order, she screamed back at me NO YOU GOT SPICY CHICKEN!! Then, of course they couldn’t find my order so they pushed me up to the next drive-through window and left me there until I drove away after 10 minutes with no food. I understand that it’s McDonald’s but sometimes when you’re traveling for work, McDonald’s seems like the safest bet… I assure you that this one is not that option

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 3151 N Airport Blvd, Aurora?

McDonald's at 3151 N Airport Blvd, Aurora is open for dining daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Friday from 4:00 AM to midnight, and on Saturday and Sunday from 5:00 AM to midnight.