Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service and order mistakes, with some staff being rude or unhelpful.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in bathrooms and with food preparation areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service experiences.
Order Accuracy
A significant number of reviews mentioned frequent errors in order fulfillment, leading to customer frustration.
TC
Tré C
Feb 23, 2026
5.0
This McDonald’s knows what’s up. They’re always friendly and they give the extra tartar when I pay!
DM
Doug M
Jan 31, 2026
5.0
As good as any McDonald's I've visited
MP
Marla Pinedo
Jan 8, 2026
1.0
So slow, always slow!
PC
Pamela Courts
Dec 10, 2025
1.0
I ordered the fish sandwich combo. I requested it to be cooked fresh. It was cooked to death! It was burnt and hard. Or it had already been cooked and thrown back in the grease!
The cashier appeared to dislike her job or just people in general.
Unpleasant experience!