McDonald's

3.3
1781 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2651 S Parker Rd, Aurora, CO
80014, United States

Hours

Reviews

3.3
1,781 reviews
5 stars
589
4 stars
360
3 stars
262
2 stars
148
1 star
422

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, stale bread, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the state of the bathrooms and dining area.

Staff Attitude

There were multiple mentions of unprofessional behavior from staff, including dismissive attitudes and lack of customer service.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the frequency of negative feedback.
  • BT
    Brian Taliaferro
    2 days ago
    1.0
    I ordered online, and when I got there I told them my order code, and the guy seemed confused. The guy asked me to repeat the code I did he asked what my order was, then asked me my code again, I told him again and what my order was, he was still confused, he then asked me for a forth time, them asked me to pull to the first window. This is where I sat for five minutes repeating my code and order, to which the just gave up and just pushed me through to the second windows. I waited here for a another couple of minutes when I was given the order but no receipt and receiving attitude for the worker when she handed me my food.
  • SW
    Steven Wilson
    2 days ago
    3.0
    Slow, and no one really acknowledges your existence when you’re in line. A simple, “they’re making your fries atm” or something like that goes a long way. It is McDonald's, so my expectations were low, but prob 15 minutes for two combos when I was one of two cars was a bit excessive. 🤣
  • LL
    Lili
    Nov 11, 2025
    2.0
    I placed a mobile order and asked for extra ranch. When I picked up my order the lady kept insisting that I pay and I told her why don’t you change it on the mobile app ? I would’ve been more than happy to pay but on the app. I placed my order on the mobile app for a reason, so that I don’t have to pull out my debit card. I left very unhappy and honestly you guys need to either fix the mobile app or just hand out the damn ranch. Won’t be coming back here EVER again.
  • OO
    Oraimys
    Nov 10, 2025
    1.0
    I was just there and ordered in the drive thru after explainig more than 3 times to the guy speaking spanish our language as well the order came wrong we ordered a combo and an extra shake never got the extra shake after waiting for our order more than 5 min the lady that gave us the order told us we had to go back again and order one more time so sad .
  • BB
    Beau Blincoe
    Oct 30, 2025
    1.0
    Ordered food to our table through the app. 20 minutes later found it sitting on the counter up front. Food was cold. Not even busy. The “owner” responded to my review with a bad link. They do that so people think they are trying to fix problems but they are not. The link makes you put in a case number which no one has by doing a review.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2651 S Parker Rd, Aurora, CO?

McDonald's is open from 6:00 AM to 10:00 PM every day of the week.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 1:00 AM.