Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including flies and poor food handling practices.
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing incorrect orders and poor customer service.
Order Accuracy
A significant number of customers complained about incorrect orders, missing items, and inadequate responses from management.
Food Quality
Customers frequently mentioned receiving cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
JM
Jake Muniz
Feb 15, 2026
1.0
This is the worst possible McDonald’s you can go to, and I literally mean this with like the most literal sense of all time these guys are not clean at all. The manager is completely gross. I’ve seen them completely put on burgers without washing hands like licking fingers type gross they’re always late. They have no courtesy at all and on top of that if you ever go there past 10 o’clock you’re gonna expect to wait 30 minutes like literally the worst McDonald’s you can go to. I’m surprised they’re even in business given that they’re a part of like a gas station like actually gross like I couldn’t you not this is the worst place you can go to of all America when it comes to McDonald’s
AT
Aaron TaylorJr
Feb 11, 2026
5.0
Order was fixed without any hesitation that I wanted my filet-of-fish sandwich fresh. Always a clean lobby and friendly staff
KK
Kelli
Feb 6, 2026
1.0
I've ordered from this location a few times and so far every time my order is incorrect and its a simple order. The employees get mad if you ask for the correct order. The manager came over with attitude. I offered to buy the food that was missing and the manager says rudely: It's fine this time but next time it will be more money. There wont be a next time. I will not be returning.
KT
kk turner
Feb 5, 2026
1.0
Ordered online, they processed order but when I came the claimed the were closed even they closed in a hour. I cannot get a refund and I and very upset. Horrible!
JJ
Joy Johnson
Jan 26, 2026
1.0
I ordered a hot and spicy chicken sandwich with extra pickles, extra mayo, and add tomato and you have to see this photo of what they served me and not only that this was the second time going back there to see if they can get my order right and I still couldn’t get it right🤦♀️
What are the regular indoor dining hours at McDonald's at 18181 E Hampden Ave, Aurora, CO?
The restaurant is open daily from 5:00 AM to 10:00 PM for indoor dining.
When is the drive-thru at this McDonald's location open?
The drive-thru operates daily from 5:00 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.
What are the delivery service hours for this McDonald's?
Delivery service is available from 5:30 AM to midnight Monday through Thursday and Sunday, and until 1:30 AM on Fridays and Saturdays.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, mobile ordering, same-day delivery, no-contact delivery, and curbside pickup services are available.
Are there any convenient stores or gas stations near this McDonald's?
Yes, Jenny's Market and Phillips 66 Gas, both offering fuel and convenience store options, are nearby and could be useful stops before or after your meal.
What fast food options are available near this McDonald's location?
Nearby fast food options include another McDonald's, Pizza Hut, Dairy Queen, and Little Panda Asian Cafe, providing a variety of food choices.
What other services or shops are close by that customers might visit along with McDonald's?
Nearby shops and services include Supercuts for haircuts, QL Nails for nail care, and the AT&T Store for mobile needs.
How can I order McDonald's food for delivery or pickup from this location?
You can order through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
Does this McDonald's location offer WiFi and other customer conveniences?
Yes, this location provides WiFi along with services like gift cards, mobile offers, and mobile ordering for a convenient visit.
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