McDonald's

3.3
1894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16890 E Quincy, Aurora, CO
80015, United States

Hours

Reviews

3.3
1,894 reviews
5 stars
610
4 stars
372
3 stars
314
2 stars
175
1 star
423

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly cooked items.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to slow service and overwhelmed employees.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and poor maintenance in the dining area.
  • JJ
    JT
    Nov 11, 2025
    1.0
    Worst McDonald's ever, how can you be this bad? Bunch of kids working that clearly don't care about anything but themselves, 0 customer service and food is wrong every time no matter what you order.
  • SM
    Selin Matei
    Nov 11, 2025
    1.0
    I ordered from here the order was delayed and all the food was burnt the meat from the burger and the chicken mc was burnt totally not fresh the potatoes were cold and hard
  • CC
    Cole Calhoun
    Nov 4, 2025
    1.0
    Just moved into the area and have ordered Here twice. Got home after ordering and the order is wrong again. It’s been twice in just 1 week. Hopefully it gets better
  • RL
    Roxanne & Jay Lamb-Milligan
    Oct 26, 2025
    1.0
    I stood in there for about 7 to 10 minutes at the front desk trying to order saying hello louder and louder. They looked at me several times and still nobody ever came over there so I left. Horrible service at a lot of the McDonald’s now especially since they put the walls up where they can’t really see you but even when they do, they don’t come over there
  • TP
    Taena P
    Oct 23, 2025
    1.0
    Because of the Monopoly game, I ordered a product marked with Monopoly in the app, but out of 6 menus, 2 large drinks and 1 large potato. But only large potatoes were given stickers. A woman said she was a manager and only said no. They don't tell me why. I really never go here again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 16890 E Quincy, Aurora, CO?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.