McDonald's

3.5
1872 reviews
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Business Details

16891 E Iliff, Aurora, CO
80013, United States
(303) 751-4580
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16891 E Iliff, Aurora, CO
80013, United States

Hours

Reviews

3.5
1,872 reviews
5 stars
719
4 stars
367
3 stars
289
2 stars
138
1 star
359

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and concerns about freshness.

Cleanliness

While some customers noted cleanliness, others reported untidy conditions in the dining area and restrooms.

Speed of Service

Mixed feedback on service speed; some praised quick service while others experienced long wait times and disorganization.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of professionalism.
  • BH
    bdog hawk
    4 days ago
    1.0
    App messed up the order and the "manager had nothing but attitude
  • AO
    Alejandra Ortiz
    5 days ago
    1.0
    Service was horrible found a piece a hair in my fries and staff her don’t speak properly English.
  • KK
    K
    Nov 16, 2025
    1.0
    Thank the weda . I under Spanish and my uncle works for ice . Think we need to do a check. To make sure proper protocols from the us government are being followed with this establishment. No need for a response it’s already been reported
  • KD
    Kymber Dymond
    Oct 22, 2025
    2.0
    This location is normally excellent when I go in the mornings for breakfast, but I just took a bite of the McChicken sandwich I ordered a few minutes ago and the mayonnaise tastes spoiled 🤢 Luckily I bought it with reward points instead of real money.
  • BO
    belsoens odkdka
    Oct 11, 2025
    1.0
    This McDonald’s location is absolutely unacceptable. The manager on duty was extremely rude and dismissive when I asked for assistance with my missing drinks it was clear my request was seen as an inconvenience. The manager who has long hair with dark spots on her face who and claims to be the GM displayed even worse behavior, setting a terrible example for her staff. It’s disappointing to see such a lack of respect and professionalism from leadership. If management can’t treat customers or employees with basic courtesy, it reflects poorly on the entire establishment. I will not be returning until this location improves its management and customer service standards.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Aurora, CO?

McDonald's in Aurora, CO is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services.