McDonald's

3.4
1333 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19893 E Smoky Hill Rd, Aurora, CO
80015, United States

Hours

Reviews

3.4
1,333 reviews
5 stars
421
4 stars
293
3 stars
229
2 stars
124
1 star
266

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Service Quality

Service was inconsistent, with some reviews praising friendly staff while others noted rudeness and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and play area, with some customers bringing their own wipes.

Food Quality

Customers expressed disappointment with food quality, citing cold or stale items and a decline in overall freshness.

Customer Experience

Mixed experiences were reported regarding the overall dining experience, with some enjoying the atmosphere and others feeling neglected.
  • EK
    Esrom Kibret
    4 days ago
    1.0
    Missing items on almost every mobile order.
  • XG
    Xander Guzman
    5 days ago
    1.0
    Terrible I’ve ordered here multiple times here at this establishment, and each and every single time without fail they always mess something up. For instance I just ordered a happy and medium fries on the side, I didn’t get the fries on the side. Now one mistake I can over look, but this is constant. I’m sure of this place got there stuff together they would have a wayyyy better rating. All this to say this location needs BIG improvements.
  • DB
    Daniel Bissey
    Dec 22, 2025
    4.0
    I mean, you place a mobile order expecting quick pickup. So why make people with mobile orders wait in a drive through waiting area?
  • MK
    Michael Krizmanic
    Dec 21, 2025
    2.0
    About 75% of the time my order is wrong. I have to check the bag because at least one item is missing. I can tell when the order is going to be correct based on the people that are working the shift. One A shift and the others are not good.
  • MB
    Mike & Sulie Becker
    Dec 15, 2025
    3.0
    I am from out of town and got breakfast here before catching my flight home. Where I am from they have the chicken Mc griddle and that is my absolute favorite Mc griddle. Unfortunately when I went to order it they did not have it. It was disappointing but as is life sometimes.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 19893 E Smoky Hill Rd, Aurora, CO?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.