McDonald's

Reviews

• NN

  Nate

  4 days ago
  5.0
  Love it here, this morning I went here & ordered McMuffins w/ steak and coffee. The food was warm & good unlike other locations. A waitress (didnt catch her name) was also super nice by greeting us good morning and asked if I wanted a refill to my coffee. I'm not one to put reviews, but when I do something really great or worse happened. In this case, it was a fantastic experience.
• JK

  Jake Koch

  Feb 24, 2026
  5.0
  I had an issue with a previous order, which is something We all have dealt with at some point. Mitzy at the Smoky Hill McDonalds went above and beyond to make things right for me! Thank you Mitzy, I will definitely be back.
• DD

  Daniel Donegan

  Feb 22, 2026
  1.0
  Unfortunately, this location struggles with the basic premise of fast food. The workers seem to be trying, so I suspect it is training and support. They can't deal with issues that arise with orders made in person or with the app effectively or efficiently. I just want to consistent, reliable and fast food service. These have been McDonald's hallmarks for many years. They are sadly falling short.
• SI

  Sandra Iannarone

  Feb 16, 2026
  5.0
  The McDonald’s at this location is terrific. The team and managers are so polite and friendly. They greet us every time we walk in and some of them know us by name and we know a lot of them by name. This is our favorite McDonald’s to eat at. We enjoy the atmosphere and it is very clean. We appreciate everything they do. The food comes out in a minimal amount of time and is always good. Some times the team members will walk by our table and ask if we need a refill on our beverage. They take our cup, fill it and bring it back to our table. That is what you call great service. We visit this restaurant one to two times a week. We love this team and managers.
• JM

  Justin Massingill

  Feb 11, 2026
  2.0
  I walked in and it was a great atmosphere. Typical what you get at a McDonald’s and then as I placed my order at the kiosk, I looked around for help and I noticed there was an older, Hispanic lady Towards the back of the eating area who is celebrating a party with a bunch of friends early morning, so she wasn’t paying any attention to her job duties. Then when I asked a simple request about a substitution, she said we cannot do that. I didn’t mind paying extra for I know it’s America and we could buy anything we desire she told me no Which I thought it was really odd, but I feel it was a basic misunderstanding because she does not speak good English.

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