Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.
Service Quality
Service was inconsistent, with some reviews praising friendly staff while others noted rudeness and poor management.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and play area, with some customers bringing their own wipes.
Food Quality
Customers expressed disappointment with food quality, citing cold or stale items and a decline in overall freshness.
Customer Experience
Mixed experiences were reported regarding the overall dining experience, with some enjoying the atmosphere and others feeling neglected.
EK
Esrom Kibret
4 days ago
1.0
Missing items on almost every mobile order.
XG
Xander Guzman
5 days ago
1.0
Terrible I’ve ordered here multiple times here at this establishment, and each and every single time without fail they always mess something up. For instance I just ordered a happy and medium fries on the side, I didn’t get the fries on the side. Now one mistake I can over look, but this is constant. I’m sure of this place got there stuff together they would have a wayyyy better rating. All this to say this location needs BIG improvements.
DB
Daniel Bissey
Dec 22, 2025
4.0
I mean, you place a mobile order expecting quick pickup. So why make people with mobile orders wait in a drive through waiting area?
MK
Michael Krizmanic
Dec 21, 2025
2.0
About 75% of the time my order is wrong. I have to check the bag because at least one item is missing. I can tell when the order is going to be correct based on the people that are working the shift. One A shift and the others are not good.
MB
Mike & Sulie Becker
Dec 15, 2025
3.0
I am from out of town and got breakfast here before catching my flight home. Where I am from they have the chicken Mc griddle and that is my absolute favorite Mc griddle. Unfortunately when I went to order it they did not have it. It was disappointing but as is life sometimes.
What are the regular operating hours for McDonald's at 19893 E Smoky Hill Rd, Aurora, CO?
McDonald's is open daily from 5:00 AM to midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
Does this McDonald's location have WiFi and drive-thru?
Yes, this McDonald's offers both WiFi service and a drive-thru.
Which nearby gas stations can I visit when I'm at McDonald's?
Loaf 'N Jug, King Soopers Fuel Center, Circle K, Rocket, and Phillips 66 Gas are nearby gas stations you can visit.
Are there other dining options close to McDonald's at this location?
Yes, nearby dining includes Slim Chickens, Burger King, Tata's Burritos, Rosati's Pizza, and Thai Panda.
What convenient stores and services are near McDonald's?
Nearby convenience stores and services include Redbox for video rentals, U.S. Bank for financial services, and Aurora Cat Hospital & Hotel for pet care.