McDonald's

3.4
2704 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14251 E Colfax Ave, Aurora, CO
80011, United States

Hours

Reviews

3.4
2,704 reviews
5 stars
904
4 stars
542
3 stars
502
2 stars
233
1 star
523

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or old food and issues with freshness.

Cleanliness and Safety

Several reviews noted concerns about cleanliness and safety in the restaurant, including dirty bathrooms and an uncomfortable atmosphere.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • TM
    Tiffany Merwin
    5 days ago
    2.0
    I have been blatantly ignored several times at this mcdonalds by staff because i am not Hispanic. They look at you and walk away even when you are standing at the counter if you are a white person. I've had my food given to other customers and had to wait longer for my order to be remade. The food was cold and sloppy I didnt eat it. My sandwich was most likely a floor burger. How else do you end up with a shoe print on the bun? The store has security officers 24 hours a day due to the homeless in the area which makes it feel like I'm visiting a county courthouse. The store is gray and cold feeling inside. You must wait for a staff member to open the bathroom doors as well. No one takes your order you only do it from a kiosk which makes it feel so much more plastic than mcdonalds already is.
  • CK
    Carmella Kemmerer
    5 days ago
    1.0
    Awful. And the security guy is a joke. They do not care about the food. The frappe wasn’t even filled up.
  • TS
    Trevor Scott
    6 days ago
    2.0
    Meh'. Typical McDonald's meal. The reason I knock it is because it's right next to a liquor store with the typical cast of homeless characters. Even on a sunny day, it feels dark.
  • CM
    Clarissa Maldonado
    Nov 6, 2025
    1.0
    This location isn’t the best. I always get old fries, and horrible customer service. I ordered online and picked up through the drive thru, and they had me wait in a parking space for my food. I asked for some sauces and failed to receive them in my bag even when the employee said “ I got you “. I am beyond annoyed and dissatisfied with this specific location. They need new managers and night time crew! AND my stomach hurts.
  • PG
    Pat G
    Oct 31, 2025
    4.0
    Food came out hot, and was better than most

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 14251 E Colfax Ave, Aurora, CO?

The McDonald's at 14251 E Colfax Ave, Aurora, CO is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers drive-through service and it is available 24/7, every day of the week.