McDonald's

Reviews

• RS

  Ronald Saenz

  2 days ago
  1.0
  I ordered food through the drive-thru and paid with the mobile order receipt. I never received my order, and there was a communication barrier since I am Deaf. When I tried to explain, staff did not help with clear communication, and the manager called 911 instead of resolving the problem. The police came, checked my payment, and confirmed a refund, but I was not apologized to for the misunderstanding. I felt disrespected and uncomfortable during the experience. I hope the restaurant trains staff on communication access and handles situations like this better in the future, especially for customers with disabilities.
• AB

  Albert Blount

  3 days ago
  2.0
  Wait time is extremely to long
• KL

  kkz lala

  Feb 25, 2026
  1.0
  They are extremely slow with absolutely no customer service and really rude. The manager always has an attitude and refuses to be helpful. I have run to make it before lobby closes at 9 and got there at 8:48pm and met a locked door and was refused at drive thru line without car. You can't even get a napkin in the evening without ordering on the kiosk first and a minimum of 20 min wait to be told it must be ordered before you can get food drink or even a single sauce they may have missed in order. Refills can never be a different drink without paying for A new one. And any verbal contact take a ridiculous amount of time, especially only to come with rude and lack of service. This is not a kid friendly, maybe not even adult friendly, location.
• SA

  Sandy Armendariz

  Feb 8, 2026
  1.0
  I have to wait at least 10 minutes for them to answer through the drive-thru if they answer and lobby i waited and all the sudden the cashier has togo to the bathroom and one of morning managers gives me a bad look and bad coffee on purpose I go to this McDonald's often because if very close to my house not because of the service
• ML

  Miguel Luevano

  Feb 7, 2026
  1.0
  Ordered food on 2/6/26 at 10:45pm. I asked for a ketchup packet I was told I had to go back around the drive through to pay. I offered cash at the window but was ignored for 3+ minutes until shift manager came around and said the same thing. Employees then refused to give me my receipt. Extremely disappointed in the general manager for telling their employees to ask customers to go back around for a simple ketchup packet and for the service given at this location

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