Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing issues like stale bread, insufficient ingredients, and incorrect orders.
Order Accuracy
A significant number of reviews mentioned that orders were frequently incorrect, leading to frustration among customers.
Speed of Service
Customers reported slow service, particularly during peak hours, which contributed to negative experiences.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and noted positive experiences with specific orders.