Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Delivery Issues
Numerous reviews highlight significant delays in delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a consistent problem with order accuracy.
Cleanliness and Safety
Concerns about cleanliness and food safety practices have been raised, with reports of unsanitary conditions and improper food handling.
Food Quality
While some customers enjoy the sandwiches, there are complaints about inconsistent quality, including stale bread and poorly made sandwiches.