Location.com logo
Brand Certified

Jimmy John's

3.1
(308 reviews)

Business Details

10551 E Garden Dr, Aurora, CO
80012, United States
(303) 755-2020
https://locations.jimmyjohns.com/co/aurora/sandwiches-1493.html

About

Sandwich Restaurant

Location

Jimmy John's
10551 E Garden Dr, Aurora, CO
80012, United States

Hours

Reviews

3.1
308 reviews
5 stars
115
4 stars
42
3 stars
16
2 stars
30
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous reviews highlight significant delays in delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a consistent problem with order accuracy.

Cleanliness and Safety

Concerns about cleanliness and food safety practices have been raised, with reports of unsanitary conditions and improper food handling.

Food Quality

While some customers enjoy the sandwiches, there are complaints about inconsistent quality, including stale bread and poorly made sandwiches.
  • DD
    Danielle Davies
    Jan 14, 2026
    5.0
    First time at this location. Really friendly and prompt service. Everybody there was super friendly and lovely.
  • SM
    Stephanie Mascarenas
    Jan 7, 2026
    1.0
    I called in to Cancel a mobile order due to ordering at the wrong location. Cindy was very rude and unprofessional. I'm not even certain she actually refunded my order.
  • NP
    Natalie Pichardo
    Jan 4, 2026
    5.0
    I always love Jimmy John's, but when the service is great, makes me love them even more!! This guy that made my sandwich had no problem adding mustard and peppers on the side when I asked him. Nice guy. I will remember that this Jimmy John's is a good one anytime im in the area!
  • JM
    Jaden Maez
    Dec 31, 2025
    1.0
    I was crossing the street, it was my right away. Suddenly a Jimmy John's delivery driver decided that's when they wanted to turn, and so they did and they were inches away from hitting me when they did. They showed zero regard for me as a pedestrian whatsoever. I usually go here whenever I am craving a sub, but I'm not going back as thir wreckless behavior put me off.
  • ME
    Mariah Edgerton
    Nov 19, 2025
    1.0
    I’m so sad because I’ve worked near this location for a long time and I’ve always ordered from here. But the last two times I have ordered, the workers were so mean and aggressive. The delivery driver came into my work being aggressive to every person she interacted with and I waited over an hour for my sandwhich from right next door due to not being able to leave my shift. I’m so disappointed cause I loved this place before, but it’s def not worth it these days! Apparently they have new owners who aren’t holding their staff to a good standard. Don’t waste your time or money!

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others