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Jimmy John's

3.4
(366 reviews)
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Business Details

14302 E Cedar Ave, Aurora, CO
80012, United States
(303) 577-0242
https://locations.jimmyjohns.com/co/aurora/sandwiches-1921.html

About

Sandwich Restaurant

Location

Jimmy John's
14302 E Cedar Ave, Aurora, CO
80012, United States

Hours

Reviews

3.4
366 reviews
5 stars
146
4 stars
72
3 stars
29
2 stars
27
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unprofessional behavior, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and sandwiches not made as requested.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over an hour and items arriving cold or incorrect.

Food Quality

While some customers enjoyed the sandwiches, others complained about soggy bread, minimal ingredients, and overall dissatisfaction with the food.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good sandwiches, indicating that experiences can vary.
  • JR
    Josh Rich
    Feb 14, 2026
    5.0
    What am I gonna lie?This is just the best place in the world to eat my favorite sandwiches there.And I am never disappointed by the service or the people who serve!@! Boom 💥
  • BB
    BOB BEETLESTOMPIT
    Feb 10, 2026
    1.0
    Ordered curbside. My toasted sandwich was cold . He said they got busy. ...I ordered from my parking space I picked up from. They forgot me. I ordered Xtra cheese. He claims it's there. Maybe it is , pic attached. I really just wanted it re-warmed. I was told.." I know so" probably regarding the adding of cheese . I was still shocked by how defensive he was rather than solve a problem. I would have paid for Xtra Xtra cheese and asked for it to be rewarmed .never really got the opportunity. I will avoid this location . It's was approx. 5:04pm when I at was received my food that I ordered at 4:37 . That's not bad. But why was my sandwich toasted yet cold.
  • LD
    Lacey Dodd
    Dec 28, 2025
    2.0
    Thanks for no meat on my Vito sandwich? Ordered through door dash only said no onion. Got no meat or cheese just lettuce and tomatoes.
  • BA
    B A
    Dec 11, 2025
    5.0
    Great people and sandwich was perfect.
  • DA
    Doug Avison
    Dec 9, 2025
    5.0
    This place is amazing. Fast and delicious subs and the staff is always so friendly
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Certified March 01, 2026Yext Knowledge Graph
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