Jimmy John's

3.4
362 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14302 E Cedar Ave, Aurora, CO
80012, United States

Hours

Reviews

3.4
362 reviews
5 stars
143
4 stars
72
3 stars
29
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unprofessional behavior, particularly during busy hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and sandwiches not made as requested.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over an hour and a half.

Food Quality

While some customers enjoyed the sandwiches, others complained about soggy bread, incorrect ingredients, and overall dissatisfaction with the food.

Staff Friendliness

A few reviews noted positive interactions with staff, but these were overshadowed by reports of unfriendliness and lack of attentiveness.
  • LD
    Lacey Dodd
    Dec 28, 2025
    2.0
    Thanks for no meat on my Vito sandwich? Ordered through door dash only said no onion. Got no meat or cheese just lettuce and tomatoes.
  • BA
    B A
    Dec 11, 2025
    5.0
    Great people and sandwich was perfect.
  • DA
    Doug Avison
    Dec 9, 2025
    5.0
    This place is amazing. Fast and delicious subs and the staff is always so friendly
  • ME
    Michael Ed
    Nov 19, 2025
    5.0
    Idk what everyone is complaining about. I've been coming here for years and haven't had any issues. Service is fast and friendly, food is great
  • MM
    Moon Morales
    Nov 7, 2025
    4.0
    Had a good experience here twice now. Recently moved in the area so this is my nearest Jimmy John’s. I came in during the week around 2pm so, very quiet. The two gentlemen who were there were extremely nice and wrapped my beach club unwiched so tight and nicely!!! Thank you guys!!!