Service Speed
Many customers reported long wait times for orders, both for in-store and delivery, with some stating it took over 30 minutes for a simple sandwich.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwich types, leading to customer frustration.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, others noted a lack of management and poor teamwork during busy periods.
Cleanliness and Management
Several reviews mentioned unsanitary conditions and a lack of proper management oversight, contributing to a negative dining experience.
Customer Experience
Overall, customer experiences varied widely, with some enjoying the food and service while others expressed disappointment and frustration with their visits.