Jimmy John's

3.9
168 reviews

About

Sandwich Restaurant

Location

Jimmy John's
23903 E Prospect Ave, Aurora, CO
80016, United States

Hours

Reviews

3.9
168 reviews
5 stars
98
4 stars
20
3 stars
10
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, highlighting both friendly staff and instances of poor customer service.

Order Accuracy

Many reviews noted issues with order accuracy, including missing items and incorrect sandwich preparations.

Speed of Service

While some customers praised the speed of service, others experienced significant delays, particularly with delivery.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported disappointment with freshness and preparation.

Pricing Concerns

Several reviews expressed dissatisfaction with pricing, describing it as high relative to the quality and quantity of food received.
  • CB
    Carrie Brightman
    Sep 24, 2025
    5.0
    Placed a large order, was ready to go early. Friendly staff
  • DD
    Daisy Davison
    Sep 21, 2025
    4.0
    They are hit or miss for me. We order JJ’s quite frequently and I always get the #1 and ask for xtra, xtra, xtra, xtra, xtra, xtra, xtra lettuce. The other week, they delivered the holy grail of xtra lettuce (pic on right)! It was amazing! Today, it’s just normal lettuce (pic on left). 😒
  • SJ
    Scarlett Jaylin
    Sep 21, 2025
    5.0
    Desserts were enjoyable.
  • KK
    K
    Sep 18, 2025
    5.0
    We always have the best service here, but tonight especially—Matthew and his team went above and beyond to make our quick visit a memorable one. Thank you!
  • NV
    Nicole Vranas
    Aug 1, 2025
    2.0
    I will probably never go back to Jimmy Johns because of how disappointed I was with the lack of quality. I always order the veggie sub and they barely put any veggies on a little looking sandwich, and they didn't have the house mustard. I just felt like I wasted $11.