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Jimmy John's

3.9
(167 reviews)
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Business Details

23903 E Prospect Ave, Aurora, CO
80016, United States
(303) 699-1700
https://locations.jimmyjohns.com/co/aurora/sandwiches-3668.html

About

Sandwich Restaurant

Location

Jimmy John's
23903 E Prospect Ave, Aurora, CO
80016, United States

Hours

Reviews

3.9
167 reviews
5 stars
97
4 stars
20
3 stars
10
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff and quick service, while others highlighted issues with order accuracy and rude behavior from employees.

Food Consistency

There were numerous complaints about inconsistent food quality, including missing ingredients and unsatisfactory sandwich preparation, alongside positive remarks about the taste of the sandwiches.

Delivery Issues

Several reviews mentioned significant delays in delivery times and problems with order fulfillment, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over rising prices and perceived value for money, with some feeling that the quality did not justify the cost.

Cleanliness and Atmosphere

The store was generally described as clean and pleasant, contributing positively to the dining experience.
  • CB
    Carrie Brightman
    Sep 24, 2025
    5.0
    Placed a large order, was ready to go early. Friendly staff
  • DD
    Daisy Davison
    Sep 21, 2025
    4.0
    They are hit or miss for me. We order JJ’s quite frequently and I always get the #1 and ask for xtra, xtra, xtra, xtra, xtra, xtra, xtra lettuce. The other week, they delivered the holy grail of xtra lettuce (pic on right)! It was amazing! Today, it’s just normal lettuce (pic on left). 😒
  • KK
    K
    Sep 18, 2025
    5.0
    We always have the best service here, but tonight especially—Matthew and his team went above and beyond to make our quick visit a memorable one. Thank you!
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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