Service Issues
Numerous customers reported long wait times for both in-store orders and deliveries, often exceeding an hour, with some experiencing incorrect orders or missing items.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were described as rude, unprofessional, and unhelpful, leading to a negative customer experience.
Food Quality
The quality of food was inconsistent, with some customers enjoying their sandwiches while others reported stale bread and incorrect orders.
Delivery Problems
Many customers expressed frustration with delivery issues, including lack of drivers, late deliveries, and poor communication regarding order status.