Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 23963 E. Prospect Ave in Aurora is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
735 reviews
5 stars
412
4 stars
167
3 stars
65
2 stars
44
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the staff for being friendly and helpful, although some reported instances of rudeness and slow service.
Food Quality
While many customers enjoyed the burgers and fries, there were complaints about food being served cold, incorrect orders, and issues with food quality.
Pricing Concerns
Numerous reviews highlighted that the prices are considered high, especially for the portion sizes, leading some customers to feel that the value for money is lacking.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in the dining area and bathrooms, which detracted from their overall experience.
Inconsistency
There were reports of inconsistent experiences regarding food quality, service speed, and order accuracy, suggesting a need for better management and training.
- GCGoge Cis4 days ago5.0Amazing place very very clean! All the managers are amazing! The crew always has positive attitudes. Yess pricy but good portions. Would recommend place to others. You get to munch on peanuts while you wait for ur order. The crew tries their best to deliver exceptional customer service always welcoming people and service super good fries with a big portion amazing shakes!! Bathrooms always clean as well. Definelty under new management since a couple years ago
- PNPhi Nguyen6 days ago3.0Wow this place is expensive now. Burger , fries, and drinks. 20+ dollars and they of course ask for a tip at the end on the menu. This isn't fine dinning. How is it I ordered my food, grabbed my drinks , and got my ketchup. Why is the tipping even an option.
- AFAngel “Mia” FloresNov 11, 20254.0Food and shakes 10/10 on Point No manager 4ppl working Table were sticky and bathroom could use cleaning
- EHEric HNov 9, 20254.0Good is always top notch, my only issue is it’s pointless to get a regular fry because it doesn’t matter if you get a little or regular fry you get the same amount of fries here. Wasted money on nothing.
- KBKevin BorrorOct 8, 20251.0Wrong order. Phone number does not work. Will not return.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 23963 E. Prospect Ave accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for the Five Guys located in Aurora, CO?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and in-store pickup?
Yes, this location offers both in-store pickup and delivery services.
Can I order food from Five Guys online?
Yes, you can order online via their website or app with links provided for menu and ordering.
What items are Five Guys in Aurora known for?
They specialize in customizable burgers, fries, hot dogs, and milkshakes with over 250,000 burger and 1,000+ milkshake combinations.
Does this Five Guys location accommodate children?
Yes, the restaurant welcomes children and offers a children's menu and high chairs.
What payment methods are accepted at Five Guys on E. Prospect Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any popular places near Five Guys in Aurora where I can visit before or after dining?
Yes, nearby places include the US Post Office, Victoria's Secret & PINK, Bath & Body Works, MAD Greens, and Cold Stone Creamery.
Is there a bank close to Five Guys for quick banking needs?
Yes, Wells Fargo Bank is located nearby for your financial service needs.
Can I enjoy entertainment or shopping near the Five Guys location on E. Prospect Ave?
Yes, you can visit Southlands - GameStop for games and entertainment or Barnes & Noble bookstore nearby for books and coffee.