Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3751 N. Tower Rd in Aurora is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; some praised the burgers and fries while others reported issues like dry burgers and poor preparation.
Pricing
Many customers found the prices to be high for the quality and portion sizes, with several expressing that they would not return due to cost.
Service
Service quality varied; some customers highlighted friendly and accommodating staff, while others experienced rudeness or lack of attention.
Cleanliness
The cleanliness of the dining area and restrooms received positive feedback, although some noted issues with dirty tables during busy times.
Overall Experience
Overall, customers had a mix of positive and negative experiences, with some enjoying their meals and service while others were disappointed.
VM
Vincent M
Nov 8, 2025
1.0
Terrible customer service for take out orders. Had customers that come in after me helped out and when I came in 20minutes after placing my order, had to wait another 20 minutes for service to get a cold order that was sitting there the whole time. The three ladies working were very rude as well. Felt very unwelcomed and unserviced. Won’t return back to this location and submitting a refund with my bank because I threw out the cold food.
PD
Paul Dico
Sep 24, 2025
1.0
Very poor food quality. Employees that dont care. Will not return to this location.
TC
Trace Cowan
Sep 12, 2025
5.0
The outdoor patio is well-designed and comfortable.
RH
Robert Hatfield
Aug 25, 2025
5.0
Haven't been in many years not because the food but the price. While it's still expensive, now everything else has caught up to their price. So tried it again and now they have this combo deal, while $6, it still seemed high but they dump alot of fries in for that price. Overall the burger was good as was the fries and got both for just under $20. Not the worst. Everyone was friendly and food was good. Thanks.
YM
yuniar eka mutia
Aug 9, 2025
3.0
I have pick up order today , 2 Burgers and 1 strawberry milkshake , when I backed from restroom , my order almost done , but they didn’t make the milkshake 😞, there’s 3 gentleman there but nobody read my order , and in the dining room was empty only 1 guy sit at the corner eat the burger . I said , did you guys read the order ? And they look each other and ask to the lady was doing fries , I said there’s strawberry milkshake order , after that one of the guy made milkshake . If I didn’t say that I think I won’t get the milkshake 😞
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3751 N. Tower Rd in Aurora accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 3751 N. Tower Rd?
They are open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, delivery is available every day from 11:00 AM to 9:30 PM through their online ordering system.
Can I customize my burger or milkshake at this Five Guys location?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys on Tower Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is this Five Guys location wheelchair accessible?
Yes, they have wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Five Guys accept in-store pickup and do they have drive-through service?
They offer in-store pickup but do not have a drive-through service.
What popular nearby dining options are close to Five Guys at 3751 N. Tower Rd?
Nearby you can find Mondo's Pizza, El Lucerito Jr Mexican restaurant, Dairy Queen, and Slim Chickens offering a variety of dining choices.
Are there convenient stores or shops near Five Guys where I can stop before or after my meal?
Yes, nearby stores include 7-Eleven convenience store and Gateway Liquor for quick shopping needs.
If I need pet services or grooming after dining, are there places near Five Guys?
Yes, Tower Road Animal Hospital and M&Q Nails & Spa are nearby for pet care and beauty treatments respectively.